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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
544 Reviews

544 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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May 17, 2021

I've raved about this service department for years, and a shout out to Cameron who is always very helpful and remembers me by name. More

by ERIC_DELLERBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron R.
May 17, 2021

The service dept. was ready for me when I arrived & I was a little early. The service person I met with was very pleasant & knowledgeable. Did not take long for my service, either. I was very pleased. More

by Buster1957cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Melino
May 15, 2021

Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised. More

by ASHEHAT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron R., Pete Zuk, Barry Marginean, Chris Burch, Hector Velez, Jason Wenzel, Pete Valcore, Thomas Wheeler
May 14, 2021

Good service. But my car does not have a wheel lock key and I was told I must have misplaced it when I didn't even know I have locknuts on the car. I don't think I should have to buy a new wheel lock key i More

by SUEANDDAVE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wheeler
May 14, 2021

I was greeted by my first name and told my car would be taken right in. Cameron is so personable and attentive to his customers. More

by GILPAR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron R.
May 13, 2021

It was a very good experience they were very polite courteous and the work was best possible. It was done in route timely matter and they provided transportation while my car was being worked on overal More

by GMCCARTHY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

My service Dept representative kept me updated on what was going on-and what needed to be done. I appreciated that very much. He explained my service options to me. More

by SFRIES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron R.
May 12, 2021

All aspects of my Vision experience were top-notch. The facility is clean. Restrooms clean. ONly minor glitch is the hard time finding a place to park (it was the last day of the month - a very busy tim More

by billshader1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Anderson, Paulie D.
May 06, 2021

Very helpful and considerate. Wonderful to work with! Great service. Cameron has been fantastic arranging service for my 2018 Tuscon in a way that works with my schedule, More

by GSBHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron R.
May 05, 2021

They outdid themselves to keep me in my manual transmission 2010 Elantra Blue. I have always been please with the service department. Thank you very much More

by SPOLSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron R.
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