Vision Hyundai Henrietta Rochester - Service Center

My 1st time there for service & had no problem except waited a long time, & the part needed was not in stock! Still waiting for part to come in. Because it involves fixing the rear hatch that will not op waited a long time, & the part needed was not in stock! Still waiting for part to come in. Because it involves fixing the rear hatch that will not open, I'm anxious to see it repaired! More

Waited 2 hours when car was being inspected. When I finally asked service dept what was taking so long they said machine broke down. I said how long ago. They replied 10 minutes.i had an appt 2 When I finally asked service dept what was taking so long they said machine broke down. I said how long ago. They replied 10 minutes.i had an appt 2 hrs earlier. What was the delay. Prior to this I was in for an oul change which took 3 hours. This is NOT the Vision I used to deal with. More

I was in and out quickly, but they forgot to tell me the trip prior that I had to pay and order the part first...they just told me to come back the following week because the part wasn't in stock, and that trip prior that I had to pay and order the part first...they just told me to come back the following week because the part wasn't in stock, and that my car would be fixed the day the part came in...so I lost a week of time because of poor communication...but when I came back after the part was ordered and paid for everything went well and my car was fixed in a timely fashion.. More

Quick friendly service Did all that was expected during this visit. Was very congenial. Hyundai this visit. Was very congenial. Hyundai More

He was very courteous and polite and kept me posted on how soon my car would be done how soon my car would be done More

From the moment I brought my car into the dealership and the moment I left the dealership, they we very courteous and very respectful to me. Brandon took the time to listen to my concerns and then to explai the moment I left the dealership, they we very courteous and very respectful to me. Brandon took the time to listen to my concerns and then to explain what was done when my car was ready. I'm very pleased with my Henrietta Vision Hyundai. More

As I said great people who seem to enjoy being there and share that joy with others, fun people to interact with. share that joy with others, fun people to interact with. More

I needed work done to get my car ready for expecting,he found a way to help me through sunbit found a way to help me through sunbit More

Got my car fixed and out the door quickly Great friendly service and respectful customer service service and respectful customer service More

They recommended certain maintenance and the car now runs like a dream I noticed the difference while I was driving off the lot like a dream I noticed the difference while I was driving off the lot More