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Vision Hyundai Henrietta Rochester - Service Center
Rochester, NY
495 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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495 Reviews of Vision Hyundai Henrietta Rochester - Service Center
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June 12, 2024
I took my leased Vehicle in for oil change & 7500 mile check.I was very pleased with how I was greeted & the amount of time it took. I also had the pleasure of seeing the salesperson & he was also very ni check.I was very pleased with how I was greeted & the amount of time it took. I also had the pleasure of seeing the salesperson & he was also very nice asked me how liked my Hyundai. Usually you don't see a salesperson after you have bought the car. More
by Bev
Verified Customer
June 11, 2024
I requested quick service time due to the fact I was caring for a family member, and the service rep assisted in my request and completed my oil change in under an hour. caring for a family member, and the service rep assisted in my request and completed my oil change in under an hour. More
by maryannchristin
June 09, 2024
Every time I come to vision Henrietta the staff is always helpful, very fast & efficient as I never have any issues. Matt was very kind & provided excellent customer service. helpful, very fast & efficient as I never have any issues. Matt was very kind & provided excellent customer service. More
by JM35904
Employees Worked With
Matt at the front desk for car services/appts
June 09, 2024
Service is always great! Matt in service was exceptional to deal with and I will continue using them for all service needs. Matt in service was exceptional to deal with and I will continue using them for all service needs. More
by SKUDISH1432
Employees Worked With
June 07, 2024
I had no issues at all! My car runs great after the service. The staff is very nice. My car runs great after the service. The staff is very nice. More
by sayyida71
Employees Worked With
June 07, 2024
I was a little sticker shocked with the labor increasing by so much. The last time I went it was only 125 an hour now it’s jumped to 170 something an hour. Still had trouble trying to get a live person fr by so much. The last time I went it was only 125 an hour now it’s jumped to 170 something an hour. Still had trouble trying to get a live person from the service center though. More
by tracymcdaniels404
Employees Worked With
June 07, 2024
The service department has always been excellent with me. I enjoy dealing with the same person each time I'm in there I enjoy dealing with the same person each time I'm in there More
by larryveley
June 07, 2024
The second worse buying experience I have had at this same dealership never had an issue anywhere else buying a car. Will never buy a car at another vision dealer again and will advise others not to buy same dealership never had an issue anywhere else buying a car. Will never buy a car at another vision dealer again and will advise others not to buy there either. They have really sneaky workers putting stuff in contracts u didn’t know anything about really bad business More
by LEOKRYSTLEB
Employees Worked With
Other Employees :
Dan, Evan many more involved in what I consider stealing from customers , Jeff Hocking
