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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
493 Reviews

493 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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July 27, 2024

Pleasant, very personal able and concerned. Friendly. Took the time to explain what needed to be done. More

by llgcog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Everything went well and I was glad it did not take a long time. Thanks More

by WHELEHAN716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

This time the service was great. I didn't have to wait very long and the staff was very pleasant and kind. More

by mgorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Staff is always great and the service is always complete in a timely manner and with transparency. More

by gguagliardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate B
July 25, 2024

Good service- respected my request for it to be finished at a certain time and price was fair More

by mgspaull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

You are never ignored by anyone. Within minutes someone asking how they can help and directing you to the right individual to help with your situation. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Very pleased with service , Gentleman were very courteous & knowledgeable.Had me in & out in no time. Did not have to wait they were right on time to service my vehicle too. More

by nana.carolbritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hazzard Jr
July 19, 2024

I was very happy with my service. I was able to get in quickly and the problem was diagnosed and fixed quickly. The staff is professional. This is the third time I’ve waited for my ve More

by Bg28811
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

I’ve always had a good experience here until you took away my free oil changes. I am driving the third Hyundai Sonata that I have owned and bought from this dealership- I have been very happy with each o More

by DEBRAPARENT18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Debra. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 27, 2024

I had my first inspection on my Tucson. The service was very prompt and efficient. More

by mblacagnina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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