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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
493 Reviews

493 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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August 03, 2024

The service writer was very friendly and took good care of me. He made a point to point out what service was done and he walked me out to my car when it was finished. More

by Jennifer.sosa831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Aug 07, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 03, 2024

Tylor was fantastic. Got my vehicle in and out fast, but more importantly Identified the issue that caused my car’s problem and made sure it was rectified. My Palisade i More

by hjnicolay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 02, 2024

Tylor is awesome! I have a Genesis and it is hard to get serviced, but Hyundai service dept is always willing to take a look. Tylor will only suggest fixes he is sure More

by acpeletz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 02, 2024

I took my Elantra to Vision Hyundai Henrietta for service. They were very kinds and informative to me of the service and completed everything in a short while. I feel much safer. Thanks much! More

by jhq0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 01, 2024

This is the first car dealership that I actually believe cares about customer service. They are amazing. I did not buy an expensive car, but they treated me wonderfully and really went the extra mile for me More

by RAILMAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly
Aug 07, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 31, 2024

The service dept of this dealership is excellent. Always ready to accommodate, professional and reliable. Have been dealing with the. For over 17 yrs. Am on my 3rd Tucson and plan to purchase a 4 More

by Callie17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

My experience has always been good with vision Hyundai. I'm on my sixth Hyundai and I love it and I'll never change. Thank you! More

by 19ged54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Great service, kind customer serve reps, they treat customers like family. Thank you for everything!!! More

by ANNA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

I am so pleased with the whole Hyundai experience! The staff is awesome and the service is great1 I always leave with what I went in for. Thank you to the staff of Hyundai for the many years of grea More

by CAROLHARTMAN122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Bradoc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

The dealership has awesome service and the service is awesome and would recommend them they get u right in and there's no wait time More

by Jewels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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