Vision Hyundai Henrietta Rochester - Service Center

I got right in and they completed my work in a timely matter .and tylor did a great job matter .and tylor did a great job More

The Service was good, about 1. 25 hours. The waiting area was clean. I would recommend it to other Hyundai owners 25 hours. The waiting area was clean. I would recommend it to other Hyundai owners More

Took car in immediately & verified the 12V battery was not defective, passed all tests. Was told car was not being driven frequently enough and resulted in the battery dying. I will monitor the situation not defective, passed all tests. Was told car was not being driven frequently enough and resulted in the battery dying. I will monitor the situation and contact Hyundai if it persists. More

Appreciate for good care of my vehicle. Front desk office is friendly especially Matt who in charge for my vehicle. Front desk office is friendly especially Matt who in charge for my vehicle. More

The service was very nice and timely. Will come back again. Good good car serivce . Will come back again. Good good car serivce . More

Have always been good with service but I am not pleased with contact about trading car in after service with contact about trading car in after service More

True to the Vision dealership values. Excellent service. They quoted me 45 minutes and had me out the door in 44. Everything was clear and easy! 5 star people, 5 star service departm Excellent service. They quoted me 45 minutes and had me out the door in 44. Everything was clear and easy! 5 star people, 5 star service department! More

Very efficient. Great service. My only recommendation is they need to update the waiting run area. Only one high take to use if you want to do bumper worth while wai Great service. My only recommendation is they need to update the waiting run area. Only one high take to use if you want to do bumper worth while waiting. Not a whining or congealed area. More

Car was brought in for an oil change, then the dealership advised $2,400.00 in preventative maintenance work that was unwarranted (drive belt had been changed within the last 1000 miles, spark plugs replaced advised $2,400.00 in preventative maintenance work that was unwarranted (drive belt had been changed within the last 1000 miles, spark plugs replaced month prior, brakes recently replaced, owners manual advises no changing of transmissjon fluid). Scam. More

Matthew M. is very dishonest. Last month she came in for a NY state inspection appt. & upon checking in was asked it my husband’s vehicle has tinted windows. Ma is very dishonest. Last month she came in for a NY state inspection appt. & upon checking in was asked it my husband’s vehicle has tinted windows. Matthew stated it will not pass inspection with any tint on the windows. I called my husband and he asked Matthew to check the windows with a tint meter to verify how much light comes thru. Matthew stated they don’t gave a tint meter (it’s actually a requirement for any shop/dealership that does inspections to have a tint meter so it’s pretty foolish for him to lie about that). At that point my husband requested to speak with Matthews manager and then Matthew gave the phone to one of the mechanics/techs who was honest about having a tint meter. Prior to the above incident Matthew M. told me Hyundai is no longer honoring the 10 free oil changes that were part of my signed contract when purchasing my car. He stated they are instead providing free NY state inspection for my vehicle and any other vehicle in my household. Wasn’t expecting to get a bunch of B.S. with the free inspection! More