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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
543 Reviews

543 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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March 03, 2025

A wonderful place to have your car serviced. The customer service department is awesome. I More

by Bigeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and others that’s not on the board.
March 02, 2025

Matt/ Service Department & the Parts Dept saved the day for me by finding a key fob for me and getting it programmed the same day. More

by Groovy Grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

We are return customers because of the way we were treated in the past. We have owned 5 Hyundai cars and have had good luck with them. We like the service department, as the work was done quickly and More

by whitenackjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Quick response. Service on time. Service as needed. Resolve issues as required. Nice facility for customers to drive home as needed. More

by nima_shekuwali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Hot Mess Renovation nitemare To many appointments for the personal to get work done Thanks More

by bred52
Recommend Dealer
Yes
Employees Worked With
Brandon
February 23, 2025

I was in for just a NYS inspection. But it was done quickly and without hassle. Staff was great 👍 More

by bblake71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

I've been coming to Visions since 2022. This was my best visit. Michelle was absolutely amazing. She made checking in/ out very simple and pleasant. More

by rlauro1
Recommend Dealer
Yes
Employees Worked With
Michelle
February 20, 2025

Didn't care for initial meeting with a woman service . Wasn't helpful and eating snacks while speaking. She schlumped around like she didn't care. However once I was handed over to Brandon,everything went More

by Rbanas31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon not listed didn't excellent work.
February 20, 2025

I have been very pleased with the service department. They are friendly, accommodating and efficient. More

by kroach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

I won’t go anywhere else for service! Very kind and excellent customer service. Extremely helpful as well. More

by TRICIAMORLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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