Vision Hyundai Henrietta Rochester - Service Center

Prompt and thorough response when I initially called. The detailed explanation of the problems was comprehensive and helpful. Everyone was courteous and helpful. The repairs were costly, although thos The detailed explanation of the problems was comprehensive and helpful. Everyone was courteous and helpful. The repairs were costly, although those were explained and Matt was able to reduce some of those. Excellent service all the way around. More

Everyone was very helpful to work with! They took care of any issues that came up. We would buy from them again in the future! They took care of any issues that came up. We would buy from them again in the future! More

Mathew is what makes the dealership so great! His attention to detail and genuine care for Hyundai customers is outstanding. He remembers who I am which amazes me as I’m not there that often and His attention to detail and genuine care for Hyundai customers is outstanding. He remembers who I am which amazes me as I’m not there that often and the company has so many customers. My only thought about the premises is the bathroom facilities while redoing the property. People such as myself can’t use it. It is dangerous as I walk with a walking stick and can’t manage the stairs and pull the door open at the same time. It must be removed and a walk in trailer replace it. The one that is there is not safe for people with disabilities such as myself. I do look forward to seeing the project completed so when I return it won’t be an issue. When you have personnel such as Mathew you can be assured I and many customers will return.😊 More

Got me right in. Very courteous and informative Helpful at explaining what was going on with my car Very courteous and informative Helpful at explaining what was going on with my car More

They are honest, extremely helpful, thorough, easy to make appointments, keep you informed, and are respectful make appointments, keep you informed, and are respectful More

They were straight up with everything that they were going to fix with my expenses with a video chat and very nice going to fix with my expenses with a video chat and very nice More

Courteous and efficient. Brandon was able to secure me a ride via the shuttle to work without issue. Brandon was able to secure me a ride via the shuttle to work without issue. More

Y'all gotta get those renovations done. It's very uncomfortable in its current state. And no one tried to sell me a new car. I wanted to get rizzed. It's very uncomfortable in its current state. And no one tried to sell me a new car. I wanted to get rizzed. More

Came in 45 min early to my appointment for oil change and tire rotation and waited 2 hours and 20 min for my vehicle to be done. tire rotation and waited 2 hours and 20 min for my vehicle to be done. More

Fast and great service and they checked everything over and made sure it wS done right and made sure it wS done right More