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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,303 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,303 reviews
August 28, 2025
Great experience and the folks were so nice ! I will return me and my husband! I will return me and my husband! More
by toppinenator
Verified CustomerEmployees Worked With
August 27, 2025
Cannot say enough good things about this dealership. I was gaslit by West Herr Ram/chrysler over verifiable problems that this dealership addressed readily. The other dealership held my truck hostage I was gaslit by West Herr Ram/chrysler over verifiable problems that this dealership addressed readily. The other dealership held my truck hostage for 3 days, did nothing, tried to charge me $600 for diagnostics which was complete garbage. This dealership bent over backwards to take care of the truck, provided me with a loaner for all days, great communication, wrapped up as much of the work under warranty as possible. I could not be more pleased with the interaction or the staff and I give them my highest recommendation for other customers. They are great representative of the Ram brand and I would recommend them to anybody. More
by JDR03272
Employees Worked With
Other Employees :
Luis, William, and most of all, Tech Tim- 5 stars plus to all!
August 27, 2025
Quick and professional and excellent quality. Very friendly and caring atmosphere Even though I have one small hiccup in my visit, a missed diagnosis hopefully ???? I'll be redeemed later. Nevert Very friendly and caring atmosphere Even though I have one small hiccup in my visit, a missed diagnosis hopefully ???? I'll be redeemed later. Nevertheless I had a great service visit. More
by smooth88t
August 27, 2025
My experience with Vision Dodge on Panorama Trail is that they are very accommodating, convenient location, quick turn around. they are very accommodating, convenient location, quick turn around. More
by MARKBACCHETTA
August 24, 2025
I would recommend vision Chrysler dodge to anyone they kept in informed and took care of your needs smoothly and prompt kept in informed and took care of your needs smoothly and prompt More
by hkb
August 19, 2025
Josue was very helpful. I would recommend Vision to any of my friends and family. I would recommend Vision to any of my friends and family. More
by FARRKELSEY
August 18, 2025
I purchased a used vehicle which turns out needed a new transmission within the first week of purchasing. Overall I was left satisfied but it took two months for the work to get started and be completed, l transmission within the first week of purchasing. Overall I was left satisfied but it took two months for the work to get started and be completed, longer than I expected. More
by nellspayne
August 16, 2025
Great sails men and great customer service. Also great experience. Wasn’t looking for a new vehicle but was glad I got one. Also great experience. Wasn’t looking for a new vehicle but was glad I got one. More
by KWHITE.SONS
