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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,165 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,165 reviews
February 22, 2025
Ridiculous expensive. .. No communication Never returned my calls or messages Will not be back and certainly won't purchase another vehicle there .. No communication Never returned my calls or messages Will not be back and certainly won't purchase another vehicle there More
by cvial97
Verified CustomerEmployees Worked With
Did not work with jim
February 21, 2025
Zach Seitz was wonderful, he showed me a vehicle and made sure I was happy about everything! sure I was happy about everything! More
by Christi
February 21, 2025
The sales associate was very friendly,and helpful. Was very prompt in returning calls,and getting answers to any of my questions. The sales management was likewise pleasant to work with. Was very prompt in returning calls,and getting answers to any of my questions. The sales management was likewise pleasant to work with. More
by johntyler4750
February 19, 2025
I had a serious problem that was not created by me. It took at least 6 months to resolve it. The new person, Evan Bradoc, finally got to the bottom of it. He even called me to tell me how it would b It took at least 6 months to resolve it. The new person, Evan Bradoc, finally got to the bottom of it. He even called me to tell me how it would be done. I appreciate Vision Chrysler Dodge Jeep Ram services. I have been a customer for over 6 years and I didn't want to choose another car dealership. So I thank you very much Mr. Bradoc for being kind and considerate and for using wisdom to handle this situation. I am grateful. More
by Debbiep5
Employees Worked With
Evan Bradoc
February 18, 2025
Vision Dodge is one service department I never have to worry if I'm getting over charged or sold something I don't need right away. Keep up the great work. worry if I'm getting over charged or sold something I don't need right away. Keep up the great work. More
by Yosiahmiller
Employees Worked With
Other Employees :
Johnny is one the best service writers in the business. Honest and trustworthy
February 16, 2025
Polite,friendly, and they even gave me a $20 coupon for my oil change. In and out in 1 hour. my oil change. In and out in 1 hour. More
by jmastrella1957
February 13, 2025
Impossible to get a hold of and customer service is less than great! They’ve had such a turn over since I originally bought my car and to say the least I will not be going back there once my lease is up. than great! They’ve had such a turn over since I originally bought my car and to say the least I will not be going back there once my lease is up. More
by deeg1085
Employees Worked With
Unsure of names
February 11, 2025
Great experience getting new tires and an oil change. It was quick and easy and I appreciate their price matching on the set of tires they installed It was quick and easy and I appreciate their price matching on the set of tires they installed More
by jm
