Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very friendly, honest. .gave good guidance on maintaining car needs. glad I chose to bring my car to be serviced at this location .gave good guidance on maintaining car needs. glad I chose to bring my car to be serviced at this location More
Everyone was extremely kind and considerate! The gentleman working the front desk was very inviting and gave me helpful information regarding my vehicle. The gentleman working the front desk was very inviting and gave me helpful information regarding my vehicle. More
They go above above and beyond for the client. I'll be sending business their way I'll be sending business their way More
Service is excellent, repairs made in a timely manner. Staff very professional! I go often Staff very professional! I go often More
The representative that assisted me was extremely helpful and was able to get everything done. and was able to get everything done. More
It took 4 weeks to fix my vehicle, after being told it would take only one week. The communication between the service department and myself was horrible. I never received an update on the progress of m would take only one week. The communication between the service department and myself was horrible. I never received an update on the progress of my vehicle unless I drove down to the dealership to find out. After I got the vehicle back, I was happy with the work. They replaced my engine. However they did break my windshield wiper connection. They are aware and will be replacing. Let's see if they call me to let me know that the part is in More
The dealership was great . . there was a slight problem but fixed it very quickly.. thanks . there was a slight problem but fixed it very quickly.. thanks More
When I arrive I'm taken care almost immediately. Tell them my problem & the bill is always correct with the estimated cost. Plus my car is finished in record time. Very pleased with the service. Tell them my problem & the bill is always correct with the estimated cost. Plus my car is finished in record time. Very pleased with the service. More
Andrew Wallace was fantastic and so was John Milano the sales manager. They both went above and beyond to get me into my dream car. The entire staff from the first call off the internet was just welcoming. sales manager. They both went above and beyond to get me into my dream car. The entire staff from the first call off the internet was just welcoming. Everything was finalized by finance who was also a pleasure to deal with. I felt the actually cared about my needs not just selling a Jeep at the end of the month. More
I dropped my vehicle off at 9:30 am. For an oil change and inspection. I assumed it would only be a few hours. By 2 pm I had not heard from anyone. I called. No answer. I left a message For an oil change and inspection. I assumed it would only be a few hours. By 2 pm I had not heard from anyone. I called. No answer. I left a message for a status. Didn’t hear back after another 1 1/2 hrs. Called again. Message said service was closed. Called back selected sales. The gentleman that answered walked to service. He said vehicle was ready and they forgot to call me. This is the 2nd time they have forgotten to call me. It’s not good business And it’s $75 for an oil change. That is way too expensive. I will not be returning for my oil changes. More