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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,124 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,124 reviews
December 21, 2024
Good service and on time, adding more words to complete survey to move on the next page survey to move on the next page More
by csweeney1
Verified Customer
December 18, 2024
The people were great, and service in general was fine, though I was there WAY too long, for just an oil change. Especially one that was scheduled... (I wasnt just a drive-up.) I understand that things s though I was there WAY too long, for just an oil change. Especially one that was scheduled... (I wasnt just a drive-up.) I understand that things sometime happen,though at worst, I probably should have been given an explanation as we approached the 2-hour mark. Thanks. Merry Christmas! John More
by John
Employees Worked With
John
December 14, 2024
Vision Jeep has always been amazing and accommodating. Everyone I’ve worked with there has been kind and welcoming. I’d recommend their dealership to anyone! Thank you so much! Everyone I’ve worked with there has been kind and welcoming. I’d recommend their dealership to anyone! Thank you so much! More
by care3085
December 14, 2024
Andy is rude and condescending. Diagnosed my vehicle before even getting my approval. Then informed me I have to pay the fee or my car wouldn’t be released. Ridiculous prices, ended Diagnosed my vehicle before even getting my approval. Then informed me I have to pay the fee or my car wouldn’t be released. Ridiculous prices, ended up paying a quarter of what Vision quoted at another dealership. More
by lms01745
Employees Worked With
Andy-service manager
December 13, 2024
They got me in quickly and completed the needed services in a timely manner. A+ in a timely manner. A+ More
by milliman23
Employees Worked With
December 13, 2024
I was quoted “a couple hundred dollars” to get a new replacement key fob and they charged me 515 $… Yes that’s right 515 $ just for a new key fob to be able to start and unlock the car remotely. So ove replacement key fob and they charged me 515 $… Yes that’s right 515 $ just for a new key fob to be able to start and unlock the car remotely. So overall, great service but not very thrilled about the huge miscalculation! More
by CNCMAN33
Employees Worked With
A woman that answered the phone in service dept.
December 13, 2024
Genuinely the worst dealership I have ever worked with, and the only reason that service was performed at this location was because the initial issue was reported at that dealership a year prior. and the only reason that service was performed at this location was because the initial issue was reported at that dealership a year prior. More
by jim@legan.me
December 12, 2024
They didn't have the part in stock but was able to get it by the next morning. I had plans that afternoon and they said it would be ready by noon. I received a call before 10 a.m. that the car was ready for by the next morning. I had plans that afternoon and they said it would be ready by noon. I received a call before 10 a.m. that the car was ready for me to pick up, all covered under warranty! Thank you! More
by LEW
