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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.2
1,501 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,501 reviews

March 05, 2026

I went to Service for a heat/radiator problem. They fixed it. Less than 2 wks later, the heat malfunctioned again. They fixed that problem. I'm glad they honored my warranty and followed through w More

by tgj2118
Recommend Dealer
Yes
Employees Worked With
Luis. And Josh
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March 04, 2026

I had to pay for a spare key for a $30,000 vehicle I bought that didn't have a spare. I've been getting the run around and finally got an appointment. They made the key, handed it to me and were cashing More

by CCOOPER25
Recommend Dealer
No
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March 04, 2026

Everyone was very pleasant and had my car done in a hour Only thing I didn't like there really was much cars to look at More

by 6ram63
Recommend Dealer
Yes
Employees Worked With
Not sure
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March 02, 2026

Thoughtful and thorough. Explained the service well and completed work in a timely manner. Excellent experience. More

by BASS4ME
Recommend Dealer
Yes
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Mar 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 02, 2026

My car still having the same issue, after I was told that it was all good . More

by Jallahquayconstructionllc
Recommend Dealer
No
Employees Worked With
Don't know. My car if saying the same thing after I was told that it was all good
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Mar 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 01, 2026

Everyone I dealt with was friendly and helpful. I had 2 bad experiences at other local Jeep dealerships and Vision restored my faith in Jeep. Great group of people that really know what they are do More

by mconnolly2
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
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Mar 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 01, 2026

I I have a free oil change ticket, but they didn’t accept it. Also, they charged me an additional $6.99 utility fee (gloves, eyewear cleaner), which I noticed for the first time. I won’t be coming back after More

by AHMET_AG53
Recommend Dealer
No
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Mar 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

"AHMET_AG53" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 28, 2026

Excellent, fast , efficient No pressure sales, professional atmosphere, and finance department was detailed in all of my paperwork More

by jpy1
Recommend Dealer
Yes
Employees Worked With
Greg Hunt
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Mar 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 27, 2026

It took about four months for my part to arrive, but I was given loaners to use. More

by lhowe890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

February 27, 2026

My experience at Vision CDJR was incredible! Wonderful staff, very knowledgeable. They took amazing care of me! More

by THALIYAH.DIAZ1
Recommend Dealer
Yes
Employees Worked With
Greg Hunt, Lucas Rigby, Aaron Duncanson
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Feb 27, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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