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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.1
1,144 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,144 reviews

January 19, 2025

The people in the service department are very attentive when you’re there. I had to call and leave multiple messages to get an appointment which took 3 to 4 days. It took almost 3 hrs to mount and balance More

by derrickslavas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Easiest auto transaction I have ever had from sales all the way to picking vehicle up. More

by dldoss2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Milliman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Venditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Seitz
January 18, 2025

They are number one to treat customers with a smile In their faces Excelent all over More

by franciscomiranda65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Dan was great, but we are still going to have to figure out why my clutch isn’t synced up after the clutch recall. It’ll be my 3rd time in for the same thing and I wonder what damage is being done to my dr More

by costales74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
January 15, 2025

Sales department is Fantastic! ! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals! More

by SALVIEFANTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 11, 2025

We had a problem with our car while out of town . Vision, in particular Johnny Gonzalez in the service department made a very stressful time much better! We felt confident that he would be sure our c More

by charlotte.landahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzalez
January 10, 2025

Joe Cicione has been extremely helpful. I come to this dealership for him and will continue to. More

by ginopress12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Honestly, I was a beat away from trading my car in and starting over with another one. There was a deep hum in my jeep that no one could figure out. I brought my jeep in for a Service Start/Stop alert, bu More

by Christina D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny was great!
January 09, 2025

Stay away from this dealership. No one ever answers the phone and you leave a voice message they never call you back. I've never seen a dealership where the sales people are overly More

by js25
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeremy Sales Manger and Andrew the Salsman
January 09, 2025

The service department employees were very helpful, polite, professional, and willing to work with me More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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