Vision Buick GMC - Service Center

Very friendly staff, goes above and beyond to answer any questions and concerns you have. questions and concerns you have. More

The personal in the service department has been very helpful despite being under staffed , especially Shelby . helpful despite being under staffed , especially Shelby . More

They always take great care of my vehicle. Folks are great to work with. Would recommend, they have certainly met my needs! Folks are great to work with. Would recommend, they have certainly met my needs! More

I wrote an email about my poor experience and never received a follow up from anyone. If you’re able, find that email and call me. received a follow up from anyone. If you’re able, find that email and call me. More

Eric was great. Kept me informed on the progress of the repair. Polite and welcoming personality. Kept me informed on the progress of the repair. Polite and welcoming personality. More

Vision Buick GMC 800 panorama Trail, Rochester, NY 14625. I am recommending this dealership I purchased a vehicle and I’m very happy. I believe the sales department gave me an awesome deal on my Cadillac. Th I am recommending this dealership I purchased a vehicle and I’m very happy. I believe the sales department gave me an awesome deal on my Cadillac. The service and sales and parts department are exceptional special. Thanks to Harry in parts and Kyle service manager today or any day is a great day to buy a vehicle or get it serviced at this dealership highly recommended there’s no need to go anywhere else. Many thanks Billy from Rochester, New York More

I’m just saying that I am very happy with the way you handled everything handled everything More

The sales person, Phil Pitts did Wonderful job taking care of all the items that needed to be done. Have excellent waiting room while they work on your vehicle. care of all the items that needed to be done. Have excellent waiting room while they work on your vehicle. More

I had such a pleasant experience here! Shelby specifically, gave me the best service I've had at a dealership in 10 years! She went above and beyond to make sure my car was ready for me. I Shelby specifically, gave me the best service I've had at a dealership in 10 years! She went above and beyond to make sure my car was ready for me. I will highly recommend vision Buick to all of my friends and family, and make sure they ask for Shelby! More

Service was done correctly but recieved my car, after the service, with a scratch in the passenger side front door. When I brought it up to the dealership, I was offered 10% off a scratch pen for touchups. T service, with a scratch in the passenger side front door. When I brought it up to the dealership, I was offered 10% off a scratch pen for touchups. That was the end of it. Will take my vehicles to a different dealership from now on. More