Back

Vision Buick GMC - Service Center

Rochester, NY

3.9
533 Reviews

533 Reviews of Vision Buick GMC - Service Center

Sort by
August 24, 2024

Very easy to maje appointment, & very Friendly, Clean,& Accommodating. Service keeps you updated on your vehicle. More

by tinkerbell6255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 22, 2024

The dealership is great. I always feel very well taken care of when I come in. More

by loriawalton9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 21, 2024

Vision Buick has always been kind and courteous. They are always very helpful. Whenever I have had a problem, they are quick to resolve it. They are easy to work with I would definitely recommend th More

by kblaschek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 17, 2024

Great customer service for my Buick Encore. Great communication and timely service. Comfortable waiting room. More

by CAMILLESACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis.
Aug 22, 2024 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 16, 2024

Service is good, very clean dealership. People are friendly. Service department gets you in and out the best they can. More

by rreale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan F.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 06, 2024

Purchased a new gmc yukon xl and had an excellent sales experience. Salesman phil pitts was outstanding. We would highly recommend phil to friends and we would return to phil if purchasing another vehicle. More

by kolmanam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil pitts, harry
Aug 07, 2024 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 02, 2024

I never received a call back after leaving a message asking if my part was in. Had to call again. They do not return calls. More

by KMDREHER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 02, 2024

Everything went well and on time. I haven’t had any issues with services. Thank you More

by cindysuliveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 25, 2024

Very happy with service department and Visions in general. In and out quick and with explanation if service More

by kefallace
Recommend Dealer
Yes
Employees Worked With
Ho
July 22, 2024

Vision Buick GMC has always been great about getting me in for service quickly and easily. On the rare occasion that a problem comes up, they work diligently to take care of you. More

by Bri Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
8
...