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Vision Buick GMC - Service Center

Rochester, NY

3.9
521 Reviews
Call Service Center (585) 673-7223

521 Reviews of Vision Buick GMC - Service Center

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August 21, 2024

Vision Buick has always been kind and courteous. They are always very helpful. Whenever I have had a problem, they are quick to resolve it. They are easy to work with I would definitely recommend th More

by kblaschek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 17, 2024

Great customer service for my Buick Encore. Great communication and timely service. Comfortable waiting room. More

by CAMILLESACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis.
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Aug 22, 2024 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 16, 2024

Service is good, very clean dealership. People are friendly. Service department gets you in and out the best they can. More

by rreale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan F.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 06, 2024

Purchased a new gmc yukon xl and had an excellent sales experience. Salesman phil pitts was outstanding. We would highly recommend phil to friends and we would return to phil if purchasing another vehicle. More

by kolmanam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil pitts, harry
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Aug 07, 2024 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 02, 2024

I never received a call back after leaving a message asking if my part was in. Had to call again. They do not return calls. More

by KMDREHER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 02, 2024

Everything went well and on time. I haven’t had any issues with services. Thank you More

by cindysuliveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 25, 2024

Very happy with service department and Visions in general. In and out quick and with explanation if service More

by kefallace
Recommend Dealer
Yes
Employees Worked With
Ho
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July 22, 2024

Vision Buick GMC has always been great about getting me in for service quickly and easily. On the rare occasion that a problem comes up, they work diligently to take care of you. More

by Bri Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2024

Very professional and courteous people at the dealership. Wait time was very quick and fast work. More

by CARM528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2024

Very friendly eager to please. Service wanted it to a smooth appointment and efficent service. Very welcoming More

by rmccombs17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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