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Vision Buick GMC - Service Center

Rochester, NY

3.9
531 Reviews

531 Reviews of Vision Buick GMC - Service Center

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April 07, 2011

Simply the best dealership in Monroe County. They go out of their way to please the customer. They have the highest integrity, too. Highly recommend the entire team and ownership. I have bought several c More

by czechdragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pelosi and a mechanic, Jim Pilosi
April 05, 2011

As usual, the service was great! The simple oil change was performed, and in checking the car out, a nail found in one of the tires and of course repaired. This prevented an extra trip to have it fixed, More

by gbanke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
April 02, 2011

Service is excellent, pricing is great. I love this dealership!! Service was fast, prompt, very curteous. Love the Wifi in the waiting room. I can work while I wait. They always make suggestions reg More

by shladelfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
??
March 23, 2011

I have a Saturn Ion 2003 I am very happy that Hastings decided to service Saturns after the decision was made to discontinue making this great car!! I have been very satisfied with the service given and More

by nancy fredericks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim #62, Jim Pilosi
March 21, 2011

We have been doing business with Bob Hastings Buick GMC for approximately 22 years. We have always been pleased with the overall experience, whether it be purchasing a vehicle or have service done on a ve More

by Bill Pool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jerry, Michelle, Jim Pilosi, Jerry Harden
March 09, 2011

Honest top nothch service, very feindly atmosphere. Honest top nothch service, very feindly atmosphere. wouldn't go any where else. Jim, Jerry and Michelle know you by name and treat you like family More

by Goodermote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Jim and Michelle, Jim Pilosi, Jerry Harden
March 04, 2011

When I called for an appointment they got me in when I requested. I was greeted with a smile when I walked in the door and all my information had been recorded and was immediately available for review. More

by mrmotala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi
February 28, 2011

This visit was set up for normal service on my 2010 GMC truck. I also mentioned a problem that I had been having since the truck was new with always needing to run the defroster on full to keep the window More

by bcronk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep
February 25, 2011

I have been having my cars serviced at Bob Hastings for about 10 years and I have been very satisfied with the work. It's a friendly group and I trust their judgement in keeping my cars in a good safe con More

by G. Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Jerry Harden
December 23, 2010

top notch sales and service.....wouldn't go anywhere else. my first vehicle from Bob Hastings was an Envoy I had shopped over the internet; my 2nd is my current truck, a 2009 Sierra, and I came directly More

by kimberjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Jerry and Jim, Jim Pilosi, Jerry Harden