531 Reviews of Vision Buick GMC - Service Center
Simply the best dealership in Monroe County. They go out of their way to please the customer. They have the highest integrity, too. Highly recommend the entire team and ownership. I have bought several c of their way to please the customer. They have the highest integrity, too. Highly recommend the entire team and ownership. I have bought several cars from them, and have always been treated very fairly. They never do any unnecessary service work. More
As usual, the service was great! The simple oil change was performed, and in checking the car out, a nail found in one of the tires and of course repaired. This prevented an extra trip to have it fixed, was performed, and in checking the car out, a nail found in one of the tires and of course repaired. This prevented an extra trip to have it fixed, or worse a flat tire out on the road. The billing clerk applied Prefered Customer credits, so our bill was reduced accordingly. All in all, it was a good experience. More
Service is excellent, pricing is great. I love this dealership!! Service was fast, prompt, very curteous. Love the Wifi in the waiting room. I can work while I wait. They always make suggestions reg dealership!! Service was fast, prompt, very curteous. Love the Wifi in the waiting room. I can work while I wait. They always make suggestions regarding what service my car needs. I came in for an inspection, they let me know it was time for an oil change. When I come in for an oil change, they let me know it's time for a tire rotation. Never pushy, just informative. Thanks! More
I have a Saturn Ion 2003 I am very happy that Hastings decided to service Saturns after the decision was made to discontinue making this great car!! I have been very satisfied with the service given and decided to service Saturns after the decision was made to discontinue making this great car!! I have been very satisfied with the service given and have observed that customers (myself and others) are treated with respect and friendliness. It is obvious that many customes have been returning there for years!!!! Keep up the good work. the system of having all service records on file is very helpful especially for those of us who are not auto savy. thank you for giving customers the chance to express their views. Nancy K. Fredericks More
We have been doing business with Bob Hastings Buick GMC for approximately 22 years. We have always been pleased with the overall experience, whether it be purchasing a vehicle or have service done on a ve for approximately 22 years. We have always been pleased with the overall experience, whether it be purchasing a vehicle or have service done on a vehicle. The people in the service department are professional, courteous, and a pleasure to deal with. I have recommended the Bob Hastings dealership to many people and have very good reasons for doing so. More
Honest top nothch service, very feindly atmosphere. Honest top nothch service, very feindly atmosphere. wouldn't go any where else. Jim, Jerry and Michelle know you by name and treat you like family Honest top nothch service, very feindly atmosphere. wouldn't go any where else. Jim, Jerry and Michelle know you by name and treat you like family. the technicials are top nothch and always take care of service issues the first time. Service rates are reasonable. You never have to wait for and oil change. In addition they never Sell/Push service you don't need. Service is their bussiness and they do it right. More
When I called for an appointment they got me in when I requested. I was greeted with a smile when I walked in the door and all my information had been recorded and was immediately available for review. requested. I was greeted with a smile when I walked in the door and all my information had been recorded and was immediately available for review. I received a call after my car had been checked over and everything was explained to me - including cost. Everything was fixed and ready for pick-up within a few hours. More
This visit was set up for normal service on my 2010 GMC truck. I also mentioned a problem that I had been having since the truck was new with always needing to run the defroster on full to keep the window truck. I also mentioned a problem that I had been having since the truck was new with always needing to run the defroster on full to keep the windows clear. If I tried to put heat on my feet, the windows would fog. The service rep was able to find a service bulletin related to the problem and they were able to correct the problem by reprogramming the computer. The truck is a real pleasure to drive now. Bill Cronk More
I have been having my cars serviced at Bob Hastings for about 10 years and I have been very satisfied with the work. It's a friendly group and I trust their judgement in keeping my cars in a good safe con about 10 years and I have been very satisfied with the work. It's a friendly group and I trust their judgement in keeping my cars in a good safe condition. Trust is a very important characteristic, with an automobile as well as other important associations, providing advice in properly maintaining our vehicles without feeling that excess work is required. It takes some time to build that kind of relationship and I am at that point with Hastings. I depend on their advice and feel comfortable when they give it. More
top notch sales and service.....wouldn't go anywhere else. my first vehicle from Bob Hastings was an Envoy I had shopped over the internet; my 2nd is my current truck, a 2009 Sierra, and I came directly else. my first vehicle from Bob Hastings was an Envoy I had shopped over the internet; my 2nd is my current truck, a 2009 Sierra, and I came directly into see the sales dept. Old fashioned way of one on one sales and service Denis Gurnett More