Vision Buick GMC - Service Center

In the past I had actually dealt with the other service department at that location associated with Saturn, and EVERY time (4 times) my service would take 3+ days, require me to get a rental, require a par department at that location associated with Saturn, and EVERY time (4 times) my service would take 3+ days, require me to get a rental, require a part to be overnighted and I would have to pay an extra $25, and I even had to bring the vehicle back for the same problem. This time around, I felt very confident even when I dropped the car off that it would be taken care of. The service department kept me apprised of what was going on, and it only took a night to get everything fixed. And I was given a rental car, at no charge where I would otherwise had to pay the previous times. Lastly, it was recommended to me to get my brakes changed, and it was done in such a non-pushy fashion, that I actually wanted to get them done by your dealership. And it only added a few more hours onto my vehicle's stay. Overall, I was very pleased with the experience and will recommend to others that if they are looking for a dealership for service, they should go to Bob Hastings Buick GMC. More

Scheduling the appointment was so easy and they were very accommodating. They offer a shuttle service which is nice if you need it. Prices are good and the service was complete in the time they told me. I accommodating. They offer a shuttle service which is nice if you need it. Prices are good and the service was complete in the time they told me. I really love this dealership and would recommend them any day. More

Steven, our sales tech was well informed about our new vehicle. I was very impressed with his patients he had teaching us our vehicle, of which I named DEDE. RC was very nice and such a great person t vehicle. I was very impressed with his patients he had teaching us our vehicle, of which I named DEDE. RC was very nice and such a great person to stay with us so late at night. We have been using Bob Hastings to repair all our vehicles, so it was a must to buy from them, they take such good care of us and our cars. Kim More

I would defintely recommend this dealership for Service. Over the years, I have had three different vehicles serviced at this dealership and I have no complaints. I would also recommend giving this dealer Over the years, I have had three different vehicles serviced at this dealership and I have no complaints. I would also recommend giving this dealership consideration when looking to purchase a car. I have bought two vehicles from this dealership. More

Top notch service, I have made many recommendations to others to utilize this dealership and the feedback I get is more than positive. This dealership knows me by name, treats me like family and accom others to utilize this dealership and the feedback I get is more than positive. This dealership knows me by name, treats me like family and accommodates my schedule without hesitation. Service done right! Thanks Andrew Goodermote More

I think our longevity at Hastings speaks for itself. Many, many years speak loudly for our pleasure of being seved very well. The purchase of many cars over the years has always been easy and the serv Many, many years speak loudly for our pleasure of being seved very well. The purchase of many cars over the years has always been easy and the servicw of those vehicles has always been outstanding...Thanks More

I was dropping my vehicle off without an appointment and was on my way to work. Jim was heading out of the office area with another customer and he politely asked the customer if he could assist me first. was on my way to work. Jim was heading out of the office area with another customer and he politely asked the customer if he could assist me first. He took my information and within 4 minutes I was on my way to work -- actually arrived 10 minutes earlier than usual. This is the way it is every time I use the service department. Quick and efficient. More

Our Buick was brought in NYS Inspection, oil change/lube and a problem with the windshield washer pump. We also asked about the wear on the front tires. The inspection was covered by the dealership preferr and a problem with the windshield washer pump. We also asked about the wear on the front tires. The inspection was covered by the dealership preferred owners program. They indicated we could safely wait another several months on the tires, and the washer pump was covered by extended warranty. They were as usual, courteous and professional. A ride home was available while the work was being done. It was a good experience. More

I had a problem on my 2010 Terrain loosing blue tooth connection from my cell phone. Waited 70 minutes until they had a tech that knew about blue tooth that was available. Took 10 minutes to determine t connection from my cell phone. Waited 70 minutes until they had a tech that knew about blue tooth that was available. Took 10 minutes to determine that they was nothing that was wrong with the car and that it might be my cell phone that was the problem. They suggested that I should get another cell phone to prove that it wasn't the car. I guess since I don't have another phone that I could use for a couple of months I will just have to reprogram my cell phone to the cars blue tooth every time I loose connection. More

We had leased a car with Doyle Chevrolet and came back to Bob Hastings because of the Sales and Service departments. They both have always been extremely helpful and easy to work with. In February of 2011 Bob Hastings because of the Sales and Service departments. They both have always been extremely helpful and easy to work with. In February of 2011 we will be back to see Dimitry to lease our new car. I'm just sorry that GMC has discontinued the Envoy and hope that I will be as happy with the substitute. We have always found Jerry, the service manager, to be very helpful and friendly whenever we have taken the car in for service. We always seem to come back to Bob Hastings since our first car that we leased back in 1992. More