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Vision Buick GMC - Service Center

Rochester, NY

3.9
520 Reviews

520 Reviews of Vision Buick GMC - Service Center

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June 06, 2011

The people there were very good with explaining why my The people there were very good with explaining why my truck failed the inspection, I will bring it back and have some work done. The staff has alwa More

by Mark E. Jenks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim , Jim Pilosi
May 27, 2011

Thank you it is nice to see customer service is still alive. Hastings treats you like a customer and not like a dollar sign. Keep up the good work. I have been apart of Bob Hastings family since I was a More

by hmerritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
May 24, 2011

Bob Hastings is an excellent dealership for both sales and service. I have been coming here since 1977 when I bought my first car from them following in my parents' footsteps. I highly recommend them and More

by Rosemary Merrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle, Jim Pilosi, Jerry Harden
May 13, 2011

I started going to this service dept when the saturn service shut down & they reccommended that use bob hastings. I have been there twice so far and dont feel they have tried to upsell me on anything & More

by vienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Jerry Harden
May 04, 2011

Always treated well and no one in Rochester does better, more reliable service than Hastings. We have been dealing with Hastings for over 40 years. Can't remember the number of vehicles we have purchased More

by mholvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, George, Leo , Jim Pilosi
May 02, 2011

I went in for a scheduled oil change on my Saturn because of the Saturn incentives on service. I was planning to be driving out of state, and wanted to make sure everything was okay. The service department More

by kolcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in the service dept., Jim Pilosi
April 13, 2011

I came to the dealership for the first time, having gone to the Saturn service center next door in the past. I explained an issue with my middle seat not moving properly and demenstrated it to the service t More

by jphawk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim in service and cashier
April 12, 2011

Excellent service and sales overall. The first dealership in 20 years that I have trusted and who has genuinely treated me well. I purchased the vehicle at Bob Hastings and have continued to bring More

by cranep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle and the service manager (Gary) I think
April 10, 2011

They did what they said they were going to do and it was done very timely. They made it easy for me to want to come back. All thre people I dealt with were very friendly and helpful. When i asked a question More

by gene tonucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
April 07, 2011

Simply the best dealership in Monroe County. They go out of their way to please the customer. They have the highest integrity, too. Highly recommend the entire team and ownership. I have bought several c More

by czechdragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pelosi and a mechanic, Jim Pilosi