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Vision Buick GMC - Service Center

Rochester, NY

3.9
521 Reviews

521 Reviews of Vision Buick GMC - Service Center

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October 11, 2011

All my dealings at Hastings have been top notch. Jim, Michelle and Jerry in Service Dept. always take extra time to explain what needs to be done, what other options there might be and how long it will t More

by avoelkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jim Pilosi
October 06, 2011

I selected Bob Hastings based upon previous positive experience with Hastings servicing my 1998 Oldsmobile Aurora. Had experienced intermitent operation of blower motor. Hastings Service Department diag More

by Bruce Lippa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jim Pilosi
October 04, 2011

I have always had good luck with Bob Hastings. On my most recent maintenance visit, Jim Pelosi worked with me on some diagnostic problems I was having, which was greatly appreciated. I bought the car n More

by lschick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pelosi, Jim Pilosi
September 12, 2011

Starting with scheduling the appointment, receiving confirmation of the appointment at the time that I requested and the friendly courteous service that I received - this is perhaps the best service de More

by evk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
August 29, 2011

I have purchased my last 7 GMC vehicles from Bob Hastings. The service department is very efficient and friendly - but most of all they are honest when it comes to informing you if a problem is fou More

by james stalnaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrry Jim and Michele, Jim Pilosi, Jerry Harden
August 25, 2011

My experience is always great. I received a timely notice of service needed for oil change. I called and got an immediate appointment. I waited for the service to be completed and was thoroughly satisfied wi More

by Pat Marks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele
August 15, 2011

always a great relationship, quality work, fast service always go the " extra mile " I always recommend to all my friends and family that need collision work done More

by james flint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
al debuno
August 12, 2011

Everyone if very helpful and friendly. I was so leary about bringing my Saturn to a new place for service, but all of my fears have disappeared. Everyone DOES make me feel like a valued customer....even More

by robin6666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim P, Jim Pilosi
August 10, 2011

I called and explained my problem. I was told to come right away to the service department. The car was taken in as soon as I got there. The problem was solved and I was on my way within a half hour. Gre More

by 09Ramses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi
August 09, 2011

I took my car in for oil change and inspection. When it needed extra work they worked to get it finished and back to me the same day because I needed it the following morning. More

by mrmotala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi
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