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Vision Buick GMC - Service Center

Rochester, NY

3.9
522 Reviews

522 Reviews of Vision Buick GMC - Service Center

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December 15, 2011

The Service personnel that I have worked with, (Michelle, Jim & Jerry) are all fantastic. They ALWAYS answer the phone and nearly 100% of the time either answer my question or accomodate my service requests More

by acassid3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Jim Pilosi, Jerry Harden
December 13, 2011

Everyone was so wonderful! They took care of me Everyone was so wonderful! They took care of me right away, even though I did not have an appointment (due to the safety concern.) They arranged More

by cachelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cachelle Guadagnino
December 08, 2011

Quick and easy visit for service, everyone was knowledgable and ready to assist thank you...! Keep up the great work and people will keep returing for service on the vehicles they buy. More

by lrizzotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pelosi, Jim Pilosi
December 02, 2011

Have had Hastings service this car (2004 Envoy) since new. Now has 122,000 miles and still runs and rides like it did when it was new. Will easily reach my trade-in schedule of 150,000 miles or 11 years, More

by RRDAVE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pelosi, Jim Pilosi
December 02, 2011

One of the main reasons that we purchase our cars at Bob hastings is because of the fine people that we have grown accostomed to dealing with in both Sales and Service. In Sales Mark Baonnadonna and Steve More

by Joe Cowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Gerry Harden and Jim Pilosi, Steve Page, Jim Pilosi, Jerry Harden
November 29, 2011

I had taken my Saturn Aura to another dealer for routine oil change and tire rotation. I asked them to check for the source of a noise I was hearing from under the front end- the problem was diagnosed as a More

by cwinslow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim P in Service Dept., Jim Pilosi
November 17, 2011

They always greet me cordially and quickly. They schedule appointments that work well in my schedule. They make sure the job is done right, even if it needs to be looked at again. More

by VJHuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jerry, Michelle, Jim Pilosi, Jerry Harden
October 26, 2011

I just stopped in to give George the original copy of some work I had done without knowing that it would have been under warranty, or some of it would have been. George was very helpful & friendly. I w More

by rogreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, George Lazor
October 21, 2011

My experience was as usual by Hastings...friendly and experienced personnel greeted me and had my service requirements completed on time. I have purchased all of my automobiles here over 35 years and all More

by james nagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry harden, Jerry Harden
October 14, 2011

Brought car in for oil & lub;also for state inspection. Service Dept. also located a nail in one of the tires which I was unaware of. Repaired tire at that time. Satisfaction for Dept. is A More

by eblocchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden;Michele, Jerry Harden
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