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Vision Buick GMC - Service Center

Rochester, NY

3.9
531 Reviews

531 Reviews of Vision Buick GMC - Service Center

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February 08, 2012

I needed an oil change and a tire rotation quickly, and the service department was able to do the work right away. I also was able to redeem frequent use credits. More

by stevespiggle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Jerry Harden
February 02, 2012

I called for a same day appointment for an oil change, tire rotation and inspection (that expired that day) and got in at a mutually agreed upon time. I am pleased with this service. More

by skreckel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi
January 30, 2012

Great service as usual. No problems. Service rep is very courteous and well qualified. Very pleased with the experience. Will continue to do business with Hastings and recommend them to others. More

by Jackjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Jerry Harden
January 26, 2012

The Hastings service staff members are helpful, friendly, welcoming, and professional. I also spoke briefly with a couple of sales staff while looking at new cars and they were helpful and informat More

by wmclane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry; Cashier (did not get her name), Jerry Harden
January 20, 2012

Have had opportunity to have my 1998 Oldsmobile Aurora serviced at Hastings three times during the past 9 months. All the work was done well, with no call backs required. The staff have been consistently More

by Bruce Lippa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
January 07, 2012

My car was fixed quickly and for the original price quoted. I was given a loner to use while the car was in the shop. Great service and super friendly people! Thanks! More

by multiplemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pelosi, Jim Pilosi
January 04, 2012

I said ok to price. Labor costs are high and so are expenses. If you want the service you pay the price. I appreciate the effort to offer various discounts. You provide service quickly. Therefore, More

by tawalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Jerry Harden
December 28, 2011

Thanks for taking me on such short notice. Since I work out of town/state my time home is very precious. Being so flexible means a lot to me. Thanks and have a Happy New Year. Tim More

by TBattles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi
December 22, 2011

Awesome customer service from start to finish. Keep informed throughout the process as to work need and cost. Work also done in a wonderful time frame. Hours that dealership is open and shuttle service More

by wendylrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jim Pilosi
December 15, 2011

The Service personnel that I have worked with, (Michelle, Jim & Jerry) are all fantastic. They ALWAYS answer the phone and nearly 100% of the time either answer my question or accomodate my service requests More

by acassid3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Jim Pilosi, Jerry Harden
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