Back

Vision Buick GMC - Service Center

Rochester, NY

3.9
531 Reviews

531 Reviews of Vision Buick GMC - Service Center

Sort by
March 18, 2012

I would recommend the dealership because the people working there are friendly and knowledgeable. I am comfortable that when I leave my car for service the work will be done right and no unnecessary s More

by jen5882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Page, Jerry Harden
February 28, 2012

The staff were very professional and helpful. The car was repaired in the time frame given. The price for the trnsmission flush was a little too much money. More

by minemierg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, I think, Jerry Harden
February 28, 2012

Everyone at Bob Hastings is very friendly, professional, & helpful. I like the point system to save some money. They were able to take me at the last minute, which was very helpful to me. Great job! More

by lschick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harding, Michelle, & Pat, Jim Pilosi, Jerry Harden
February 24, 2012

Brought my car in with a minor to correct a problem with the rear window defogger and routine maintenance. Mike took the time to test and explain what he found but decided to look further after discussing t More

by JoeWlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Michelle and Michael Monahan, Jim Pilosi
February 23, 2012

As always, everything from my call requesting an early appointment and need for prompt service (I wait for my service and had another appointment that did not permit an extended time for service). Upon a More

by acassid3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle / Jim in Service., Jim Pilosi
February 20, 2012

Bob hastings is always able to meet my schedule, they provide me dependable service at a resonable price. Jerry does an excellent job of keeping me informed of the status of thier work. I wouldn't take m More

by Agoodermote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Jerry Harden
February 18, 2012

Service people are always friendly, informative, knowledgable, and helpful. I speak with Angela in parts and the office worker in the service area as well. Everyone is professional. More

by VJHuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Michelle, Jim Pilosi
February 14, 2012

Brought car in for oil change and tire rotation, prescheduled appointment. The service took much longer than we were told it was to take which made my husband late for an appointment More

by cjlynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Jerry Harden
February 09, 2012

Fast service that I trust. I feel they want me to be satisfied, not just make more work for themselves down the road. They also greet me by name and are friendly. More

by gadgetcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Pat, Angela, Jerry, Jim Pilosi, Jerry Harden
February 08, 2012

Work was accomplished in a timely fashion and was clearly explained as to what needed to be done, how long it would take and cost. More

by Richard Matzek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
...
46
...