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Vision Buick GMC - Service Center

Rochester, NY

3.9
525 Reviews

525 Reviews of Vision Buick GMC - Service Center

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February 18, 2012

Service people are always friendly, informative, knowledgable, and helpful. I speak with Angela in parts and the office worker in the service area as well. Everyone is professional. More

by VJHuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Michelle, Jim Pilosi
February 14, 2012

Brought car in for oil change and tire rotation, prescheduled appointment. The service took much longer than we were told it was to take which made my husband late for an appointment More

by cjlynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Jerry Harden
February 09, 2012

Fast service that I trust. I feel they want me to be satisfied, not just make more work for themselves down the road. They also greet me by name and are friendly. More

by gadgetcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Pat, Angela, Jerry, Jim Pilosi, Jerry Harden
February 08, 2012

Work was accomplished in a timely fashion and was clearly explained as to what needed to be done, how long it would take and cost. More

by Richard Matzek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
February 08, 2012

I needed an oil change and a tire rotation quickly, and the service department was able to do the work right away. I also was able to redeem frequent use credits. More

by stevespiggle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Jerry Harden
February 02, 2012

I called for a same day appointment for an oil change, tire rotation and inspection (that expired that day) and got in at a mutually agreed upon time. I am pleased with this service. More

by skreckel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi
January 30, 2012

Great service as usual. No problems. Service rep is very courteous and well qualified. Very pleased with the experience. Will continue to do business with Hastings and recommend them to others. More

by Jackjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Jerry Harden
January 26, 2012

The Hastings service staff members are helpful, friendly, welcoming, and professional. I also spoke briefly with a couple of sales staff while looking at new cars and they were helpful and informat More

by wmclane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry; Cashier (did not get her name), Jerry Harden
January 20, 2012

Have had opportunity to have my 1998 Oldsmobile Aurora serviced at Hastings three times during the past 9 months. All the work was done well, with no call backs required. The staff have been consistently More

by Bruce Lippa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
January 07, 2012

My car was fixed quickly and for the original price quoted. I was given a loner to use while the car was in the shop. Great service and super friendly people! Thanks! More

by multiplemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pelosi, Jim Pilosi
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