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Vision Buick GMC - Service Center

Rochester, NY

3.9
531 Reviews

531 Reviews of Vision Buick GMC - Service Center

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April 30, 2012

Bob Hastings made getting my car looked at simple! I was able to make an appointment online; it was confirmed quickly, and I even received a reminder e-mail. I dropped off the car for an oil change and a " More

by klmcshane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, George Lazor, Tony Tellez
April 30, 2012

The Hastings Team provides excellent service. I have been consistently impressed by their commitment to dealing with me fairly, answering my in-depth questions, checking for warranty coverage, etc. I will st More

by jdhawkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
April 28, 2012

As always, excellent service!!! The staff could not be any friendlier or more helpful and my car always comes back to me like it was the day I bought it. More

by bjencik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
April 24, 2012

Tony was very responsive to a question i had regarding my trucks next service appointment. He responded to my e-mails within minutes. This was very helpful as it is often difficult with my job to call during More

by NYSchamp3x
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Annechino, Tony Tellez
April 17, 2012

Jim Pilosi was excellent. Friendly, helpful, etc. I bought the car there and been satisfied ever since. The service was always good. I'll do business there again. More

by annebailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
April 12, 2012

I sent in my 2008 Buick Enclave CXL for an oil change, tire rotation and 75K mile special service recently. The whole thing (checking in, riding in a shuttle van, receiving calls from the service desk, de More

by Cuculick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
April 12, 2012

The best dealership in all of Monroe County. The most friendly, helpful employees one would want. Have always had the best relationship with every one on the team, including the owner of the garage. Co More

by hungryhessian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
April 07, 2012

Great efficient quick service with smiling professional service crew! Would recommend this dealership to anyone interested in a happy environment where you can wait for your vehicle to get serviced. More

by hapamaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
April 06, 2012

Excellent service as always. Excellent attention to detail. Friendly customer service. Excellent sales and service advice when needed. I am continually impressed as to how well Bob Hastings and it's More

by cranep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., Jerry Harden
April 04, 2012

In all honesty I am not sure just what was done to the car. George said that the ?bolts in the front end of the car were worn and that is what was causing the loud rattle which I told him to fix. I can More

by Ann Mattson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, George Lazor
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