Vision Buick GMC - Service Center

I sent in my 2008 Buick Enclave CXL for an oil change, tire rotation and 75K mile special service recently. The whole thing (checking in, riding in a shuttle van, receiving calls from the service desk, de tire rotation and 75K mile special service recently. The whole thing (checking in, riding in a shuttle van, receiving calls from the service desk, description of diagnosis/services needed to be done, pricing, free rental car (my suv has to stay there overnight), customer service area (to pay for the labor/parts), detailed/informative paperwork, picking up my suv) is nothing but good experience. I don't have any reason not to go to Bob Hastings at all. :) More

The best dealership in all of Monroe County. The most friendly, helpful employees one would want. Have always had the best relationship with every one on the team, including the owner of the garage. Co friendly, helpful employees one would want. Have always had the best relationship with every one on the team, including the owner of the garage. Congratulations to all! More

Great efficient quick service with smiling professional service crew! Would recommend this dealership to anyone interested in a happy environment where you can wait for your vehicle to get serviced. service crew! Would recommend this dealership to anyone interested in a happy environment where you can wait for your vehicle to get serviced. More

Excellent service as always. Excellent attention to detail. Friendly customer service. Excellent sales and service advice when needed. I am continually impressed as to how well Bob Hastings and it's detail. Friendly customer service. Excellent sales and service advice when needed. I am continually impressed as to how well Bob Hastings and it's employees make other dealerships and dealership experiences that I've had, pale by comparison. More

In all honesty I am not sure just what was done to the car. George said that the ?bolts in the front end of the car were worn and that is what was causing the loud rattle which I told him to fix. I can car. George said that the ?bolts in the front end of the car were worn and that is what was causing the loud rattle which I told him to fix. I can't find on the 'check sheet' that an oil change was done as I requested - the sheet is just marked that they filled the oil and the box that shows that an oil change was done is blank. We agreed that the Castle injector service was okay to do. So was an oil change done or not?? Otherwise everything was done okay and I could feel the car drive much better on the way home. In answer to the next question I would have preferred to have had the opportunity to talk with George when I picked the car up. More

I would recommend the dealership because the people working there are friendly and knowledgeable. I am comfortable that when I leave my car for service the work will be done right and no unnecessary s working there are friendly and knowledgeable. I am comfortable that when I leave my car for service the work will be done right and no unnecessary services will be sold to me. More

The staff were very professional and helpful. The car was repaired in the time frame given. The price for the trnsmission flush was a little too much money. repaired in the time frame given. The price for the trnsmission flush was a little too much money. More

Everyone at Bob Hastings is very friendly, professional, & helpful. I like the point system to save some money. They were able to take me at the last minute, which was very helpful to me. Great job! & helpful. I like the point system to save some money. They were able to take me at the last minute, which was very helpful to me. Great job! More

Brought my car in with a minor to correct a problem with the rear window defogger and routine maintenance. Mike took the time to test and explain what he found but decided to look further after discussing t the rear window defogger and routine maintenance. Mike took the time to test and explain what he found but decided to look further after discussing the problem with me. He discovered a service bulletin which hopefully corrected the problem. I appreciated the time he took to explain what was done and what he would do to correct the problem. Very pleased with the service provided by Jim, Michelle and Mike. All were very professional!! More

As always, everything from my call requesting an early appointment and need for prompt service (I wait for my service and had another appointment that did not permit an extended time for service). Upon a appointment and need for prompt service (I wait for my service and had another appointment that did not permit an extended time for service). Upon arrival, appointment was honored with a minimal wait for the service and a full explanation of SUV's condition. Also, as always, greated with a smile and was everything ok as I left. More