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Vision Buick GMC - Service Center

Rochester, NY

3.9
531 Reviews

531 Reviews of Vision Buick GMC - Service Center

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May 25, 2012

Got me in ... serviced the car and got me out of there at the price quoted to me up front. It was a very pleasant experience. More

by sammep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
May 22, 2012

very thing was perfect from Michelle when I made the appointment to Jerry at the service desk. Very professional and friendly - check out was quick. More

by gjwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
May 18, 2012

Service was initiated promptly upon opening of your dealership and finished in a reasonable period of time. The waiting room was clean, the coffee warm and the newspaper a welcome plus. More

by Tom Kearney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
May 18, 2012

I feel that have service done by a dealer is preferred offer any other shop. Yesterday I had an oil/filter change and the brake service, and today a broken trailer pigtail replaced. I have always felt th More

by johnmichaels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
May 14, 2012

Jim Pilosi is, as always, an AWESOME help and an asset to Bob Hastings. He is always very knowledgeable. The dealership in general, is Super to deal with and gets the job done right every time! Thanks J More

by Rider32ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
May 14, 2012

I have received nothing by Excellent service since the Saturn Dealership closed. I would recommend this dealership to anyone who is looking for service or a new car. More

by jclinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
May 07, 2012

Everyone I dealt with on the day of my appointment was professional and friendly. There was coffee in the waiting room. My wait was shorter than estimated. And everything was completed to my satisfaction. More

by Brianfrye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi, Jerry Harden
May 04, 2012

Quality service department with experienced and professional staff. I have leased a number of cars from Bob Hastings Buick-GMC as well as having them serviced and have always had a very good exper More

by vaisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., R C Cavalcanti, Jerry Harden
May 03, 2012

Always proptly take care of-staff friendly,courteus, and informative. Leo Haller is always helpful in discussing the various options. I always recommeend your facility to my friends!!! More

by unclekugie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
May 01, 2012

THE EMPLOYEES AT BOB Hastings was very respected and was very friendly to me They call me by name and does not try to sell or talk me into a sevice i do not need. that is rare in most dealer ships. I bee More

by Jeannie Reitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
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