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Vision Buick GMC - Service Center

Rochester, NY

3.9
526 Reviews

526 Reviews of Vision Buick GMC - Service Center

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May 14, 2012

I have received nothing by Excellent service since the Saturn Dealership closed. I would recommend this dealership to anyone who is looking for service or a new car. More

by jclinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
May 07, 2012

Everyone I dealt with on the day of my appointment was professional and friendly. There was coffee in the waiting room. My wait was shorter than estimated. And everything was completed to my satisfaction. More

by Brianfrye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi, Jerry Harden
May 04, 2012

Quality service department with experienced and professional staff. I have leased a number of cars from Bob Hastings Buick-GMC as well as having them serviced and have always had a very good exper More

by vaisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., R C Cavalcanti, Jerry Harden
May 03, 2012

Always proptly take care of-staff friendly,courteus, and informative. Leo Haller is always helpful in discussing the various options. I always recommeend your facility to my friends!!! More

by unclekugie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
May 01, 2012

THE EMPLOYEES AT BOB Hastings was very respected and was very friendly to me They call me by name and does not try to sell or talk me into a sevice i do not need. that is rare in most dealer ships. I bee More

by Jeannie Reitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
April 30, 2012

Bob Hastings made getting my car looked at simple! I was able to make an appointment online; it was confirmed quickly, and I even received a reminder e-mail. I dropped off the car for an oil change and a " More

by klmcshane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, George Lazor, Tony Tellez
April 30, 2012

The Hastings Team provides excellent service. I have been consistently impressed by their commitment to dealing with me fairly, answering my in-depth questions, checking for warranty coverage, etc. I will st More

by jdhawkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
April 28, 2012

As always, excellent service!!! The staff could not be any friendlier or more helpful and my car always comes back to me like it was the day I bought it. More

by bjencik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
April 24, 2012

Tony was very responsive to a question i had regarding my trucks next service appointment. He responded to my e-mails within minutes. This was very helpful as it is often difficult with my job to call during More

by NYSchamp3x
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Annechino, Tony Tellez
April 17, 2012

Jim Pilosi was excellent. Friendly, helpful, etc. I bought the car there and been satisfied ever since. The service was always good. I'll do business there again. More

by annebailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
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