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Vision Buick GMC - Service Center

Rochester, NY

3.9
531 Reviews

532 Reviews of Vision Buick GMC - Service Center

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June 07, 2012

They are always thorough, and help me to keep our VUE in top shape. I depend on them to identify any issues that need attention so as to keep us safe. More

by tmdelucia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
June 06, 2012

I brought my 2006 Ion for it's first NYS inspection in 4 years because I was living in MD until last month. I was treated respectfully, curteously and professionally by everyone I met. Even though I had t More

by spectre73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
June 05, 2012

The amount of time required to complete the paper work after the service is completed needs to be reduced. My car was brought outside at least 15 minutes before the i was called to pay for service. With t More

by ewoodard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
June 04, 2012

I keep coming back to Hastings because they are always so courteous and professional. They keep me well informed of my car's service maintenance needs, and I trust what they say. That is very important to me More

by rjagnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lazor
June 04, 2012

My serivce visit would of been better if the tire I needed was in stock and I didn't have to come back. I know you can't stock everything but this is the 2nd time I had to re-schedule to come back beca More

by lrizzotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
June 04, 2012

Jerry is a pleasure to work with. He greets you when you come in, gets your car in good order and thanks you for your business. More

by evk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
June 03, 2012

The staff at Bob Hastings has always been pleasant, and willing to assist me in anyway they can. I can't remember ever having to bring the car back because they didn't do the job correctly in the initial More

by Lcar2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
May 30, 2012

The service is always good here, they take the time to get it right in a courteous and professional manner. My new Buick has had a few very minor problems and they are always taken care of. More

by robert villa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Tellez
May 29, 2012

Love working with the team in the service department. Definitely one of the main reasons I keep coming back. I was able to quickly make my appointment and they got me in and out quickly and at a reasona More

by zipprich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
May 29, 2012

I always receive good service at Hastings. They are professional and friendly. Thank you for having such a great crew on board. Even when I call with "silly" problems, I never am made to feel "silly' More

by avoelkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Page, Jerry Harden, George Lazor, Michelle Arango
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