Vision Buick GMC - Service Center

Very pleasant. Michelle was friendly and courteous. Although I do understand the value of customer satisfaction surveys I feel as though it's being a bit overdone. This is the 3rd or 4th survey I have Although I do understand the value of customer satisfaction surveys I feel as though it's being a bit overdone. This is the 3rd or 4th survey I have had either from GM or Bob Hastings in less than two months. Thank You More

I have given the ratings I have because I had a good experience at Bob Hastings. The people were friendly and the service was what it should be. I didn't have to wait too long, either! experience at Bob Hastings. The people were friendly and the service was what it should be. I didn't have to wait too long, either! More

I have purchased three vehicles from this dealership. The staff is consistently pleasant. Many of the employees have worked there for 10 years or more. While the maintenance cost may be more than a sta The staff is consistently pleasant. Many of the employees have worked there for 10 years or more. While the maintenance cost may be more than a standard garage, they do offer a rebate program to accumulate funds for future service needs. The shuttle service to transport you home or to work is an added no cost convenience. More

I have changed dealerships for service since I moved. Hastings is conveniently located and I have found them to be welcoming and curteous. Jim Pelosi arranged for shuttle service so that I would not hav Hastings is conveniently located and I have found them to be welcoming and curteous. Jim Pelosi arranged for shuttle service so that I would not have to wait a very long time for the service needed. Although I had not anticipated the high cost of a repair I didn't know was needed, Jim explained the reason it should be done even though my 2007 LaCross has only 25,000+ miles on it. I'm confident I will enjoy my car for a long time worry free. Thanks Hastings. More

I trusted that they did not tell me I needed something that I really did not need. They took me in right away and were fast. that I really did not need. They took me in right away and were fast. More

Service was scheduled at my convenience, to fit my schedule. Service was completed ahead of schedule. Cost was several hundred dollars less than the estimate. Prefered customer reward dollars also schedule. Service was completed ahead of schedule. Cost was several hundred dollars less than the estimate. Prefered customer reward dollars also significantly reduced the overall cost. Thank you for keeping my GMC Envoy in top operating condition. More

Our recent visit to Hastings was to repair damage incurred while colliding with a deer. We have had collision work over the years at Hastings Collision and once again found the work to be completel incurred while colliding with a deer. We have had collision work over the years at Hastings Collision and once again found the work to be completely satisfactory. More

Everyone at Bob Hastings is professional and caring. I have the utmost confidence in their work based on my experience with them. They always finish their work on my car in a timely manner and they have have the utmost confidence in their work based on my experience with them. They always finish their work on my car in a timely manner and they have a nice waiting room. More

The service as always was above expectations. They were not on time they were ahead of the game as they usually are. IE: I was told my truck would be ready by lunch time and it was ready to go before 11 AM not on time they were ahead of the game as they usually are. IE: I was told my truck would be ready by lunch time and it was ready to go before 11 AM. everthing was done to my satisfaction. Best service team I have ever done business with. Thank you Michelle, Jim and Jerry. More

I have always found either Jim or Jerry to be very pleasant, efficient and thorough. Bringing my car in for maintenance and inspection has been easy because of their attitude. pleasant, efficient and thorough. Bringing my car in for maintenance and inspection has been easy because of their attitude. More