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Vision Buick GMC - Service Center

Rochester, NY

3.9
527 Reviews

527 Reviews of Vision Buick GMC - Service Center

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August 01, 2012

Great and easy to drop off the my car and have the work done. They also keep you up to date on what is going on and if they find something give you your options. More

by Freddixon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
July 31, 2012

Many yrs of friendly, good service. Also purchased new, would likely be a Buick dealer once more. Satisfied with two Lucernes, 2006 and 2007. Thanks. More

by erennert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Jim Pilosi
July 26, 2012

Nice job and great wash job on dirty car. Found another problem and fixed it. Still have issue with gas cap warning light that I sanded filler, but no difference to light. More

by parkerj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim , Jim Pilosi
July 24, 2012

I was able to get an appointment when I needed it. The staff was fast and efficient in performing the NY State inspection. I liked that I had enough points to cover the cost of the inspection. More

by gsandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Sandler, Jim Pilosi
July 21, 2012

The service writers are the most knowledgeable and friendly in the business. I have always had a good experience dealing with Hastings. They always find the tIme for their costomers. I have, throug More

by dtylerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Arango, Michelle Arango
July 19, 2012

I rated this way as hastings is accurate in it's commmunication, accurate in charges and I never have to worry about the quality of work AND they take exceptionally good care of my Saturns..... Fu More

by willgjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, George Lazor, Tony Tellez, Michelle Arango
July 18, 2012

Service was. Good. Everyone was nice.check out went Well. I would recommend to others. The. Dealership did a good job. Bob Hastings dealership was a positive experience. More

by titansx2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
July 16, 2012

We have an older car....love the car(s) and things through age need repair. Hastings has been there for us, at times in short notice, helping us with large and small issues. Location is most conveni More

by 34219100666568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Retta, Jim Pilosi, Jerry Harden
July 12, 2012

Great customer service, everyone there is always so pleasant. I bought from Hastings for the first time and it has been a great experience, I don't feel like a number. More

by KAZAK23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
July 11, 2012

Needed a headlight fixed and within 10 minutes Tony made sure I had a ride to and from work as I dropped off my truck. He called me afterwards to make sure I was all taken care of. The headlight was fixed p More

by NYSchamp3x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lazor, Tony Tellez, Michelle Arango
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