Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vision Buick GMC - Service Center

Rochester, NY

3.9
533 Reviews
Call Service Center (585) 673-7223

533 Reviews of Vision Buick GMC - Service Center

Sort by
October 14, 2024

The service advisors are friendly and helpful. The dealership ads say you can drive in with an appointment to get a oil change, but that doesn’t work. More

by JAR.ROBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

October 12, 2024

Maintenance prices use to be reasonable but have gone way up lately. Not sure if I will be coming back in the future. More

by rhoffarth2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 10, 2024

Coustomer service was great but just noticed missing align wrech set from glove box that was put there the day before it came in More

by Racing dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 09, 2024

Service has always been great here, and I’ve been coming here for more than 20 years. Bought two of my last three cars here too. More

by BLACKSHOE
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 08, 2024

Work was completed quickly and service advisor was awesome. Very happy with the overall experience. More

by dabear134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 07, 2024

The team did an amazing job! Fast and friendly service! Would absolutely recommend to my friends and family! More

by shelbydries18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby, Kyle, Ray, Luis and Kathryn
Report | Print
October 06, 2024

Dennis my sales guy was great, he took care of all my needs . He cared a lot.the company at BOb Johnson really takes care of the customer More

by LOUSPLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Report | Print
October 05, 2024

I think there work and work ethics are great. Very professional and trustworthy thus far. More

by CINDERELOCK575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A. Robles
Report | Print
October 04, 2024

Mr. Cappuccino was quick, helpful and concise. He also took time to answer my questions. If I were to trade in my car, I would come to Vision. Thank you for this opportunity to thank you for your help. More

by ritaduffy93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Cappucci
Report | Print
October 04, 2024

As far as I’m concerned, This dealership is number one in my book. Excellent service excellent mechanics people that really care. like Kyle, Harry, Terry, Phil, and big Mike people that treat you fair and tr More

by It’s a done deal 100% satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Terry Jake, Harry Phil big Mike
Report | Print
1
...
3
4
5
...
54