Vision Buick GMC - Service Center

I needed to get my Acura SUV in for a NYS inspection and called with 1 day to go before my current inspection expired. Jim, as always, found a way to squeeze me into the shop's schedule. And while there, called with 1 day to go before my current inspection expired. Jim, as always, found a way to squeeze me into the shop's schedule. And while there, I asked if there was any chance to get an oil change during the same visit rather than coming back in a week or so. And once again, Jim made it happen. I am always pleasantly suprised with Jim's attentiveness to above average customer service and even more appreciative that he's always honest about what service is needed and not needed, which is more than I can say for other service shops I tried before trying and sticking with Hastings. More

I was pleased with the service as noted above. I was not expecting the price. I was pleased they called before doing the extra service. I should expect that driving an '06 model, parts wear out from time expecting the price. I was pleased they called before doing the extra service. I should expect that driving an '06 model, parts wear out from time to time. More

Always greeted with a friendly hello, and kept updated on the status of my car repair. I was offered the shuttle in case I needed it, which is a great service. The work was done to my satisfaction - as it the status of my car repair. I was offered the shuttle in case I needed it, which is a great service. The work was done to my satisfaction - as it always is. Thank you. More

The staff at Bob Hastings are always courteous and provide the utmost attention to providing customer satisfaction. I feel they employ a quality workforce that always demonstrates integrity and shows provide the utmost attention to providing customer satisfaction. I feel they employ a quality workforce that always demonstrates integrity and shows caring and respect for all. They make you feel like part of their family. They listen and are committed to continuous improvment based on customer feedback.  The dealership showroom and repair areas are impeccably clean. They are knowledgable and keep up with the everchanging automotive techniques and technologies. I have been a repeat sales and service customer for any years and always have no hesitations referring family and friends.  More

The service department was very helpful and timely in thier work. Highly recommended. They completed a no cost recall repair on our 2008 Acadia. Love the car, love the service. thier work. Highly recommended. They completed a no cost recall repair on our 2008 Acadia. Love the car, love the service. More

Everyone smiled and was courteous. They kept me informed as to how long it will take and what corrections were needed. They offered drinks and had a t.v. available. as to how long it will take and what corrections were needed. They offered drinks and had a t.v. available. More

I was signed in and elected to wait for a routine service and tire rotation. I also asked to check a rattle and noise, probably part of the exhaust system. All was done in an hour and a half while I read m and tire rotation. I also asked to check a rattle and noise, probably part of the exhaust system. All was done in an hour and a half while I read material I brought in. The rattle is gone and the situation was described to me. The car is 13 years old, a 2000 Saturn, so I don't expect it to sound like a new car. I am grateful that the Buick dealership is so receptive of Saturn owners. More

On time, courteous, and excellent work. Pleasant waiting area, coffee and newspaper a nice perk. was offered courtesy van delivery drop off - (not needed). I visited the show room and was able to inspect area, coffee and newspaper a nice perk. was offered courtesy van delivery drop off - (not needed). I visited the show room and was able to inspect several new Buicks. More

the complete experience has been great. I bought a great vehicle and saved big dollars in the process. My first service visit was equally as satisfying vehicle and saved big dollars in the process. My first service visit was equally as satisfying More

What started out as a routine inspection, ended up with me coming back the next day with a dead starter, an unfortunate coincidence. However, Jerry got the car in there, and back to me the next afternoon, me coming back the next day with a dead starter, an unfortunate coincidence. However, Jerry got the car in there, and back to me the next afternoon, on short notice. I appreciated his understanding of my need for the quick turn-around. Thanks.......... More