Back

Vision Buick GMC - Service Center

Rochester, NY

3.9
520 Reviews

520 Reviews of Vision Buick GMC - Service Center

Sort by
October 09, 2024

Service has always been great here, and I’ve been coming here for more than 20 years. Bought two of my last three cars here too. More

by BLACKSHOE
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Work was completed quickly and service advisor was awesome. Very happy with the overall experience. More

by dabear134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The team did an amazing job! Fast and friendly service! Would absolutely recommend to my friends and family! More

by shelbydries18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby, Kyle, Ray, Luis and Kathryn
October 06, 2024

Dennis my sales guy was great, he took care of all my needs . He cared a lot.the company at BOb Johnson really takes care of the customer More

by LOUSPLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
October 05, 2024

I think there work and work ethics are great. Very professional and trustworthy thus far. More

by CINDERELOCK575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A. Robles
October 04, 2024

Mr. Cappuccino was quick, helpful and concise. He also took time to answer my questions. If I were to trade in my car, I would come to Vision. Thank you for this opportunity to thank you for your help. More

by ritaduffy93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Cappucci
October 04, 2024

As far as I’m concerned, This dealership is number one in my book. Excellent service excellent mechanics people that really care. like Kyle, Harry, Terry, Phil, and big Mike people that treat you fair and tr More

by It’s a done deal 100% satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Terry Jake, Harry Phil big Mike
September 29, 2024

Service work was decent but the person answering the phone to make an appointment was rude. I called and asked a question I had about a recall. She didn’t know the answer so she placed me on hold and ne More

by JOEYBAR72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Luis in service took care of me right away and treated great. I would not go anywhere else thank you for taking care of me right away and being so nice More

by dgcook2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Castro service advisor
September 28, 2024

Always a great experience . Very helpful and knowledgeable Service was done in just over 1 hour More

by sdeleo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Roach