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527 Reviews of Vision Buick GMC - Service Center
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April 19, 2021
I thought I'd done this review. Courteous, completed service in a timely manner, friendly. Waiting area clean and they followed CDC recommendations of the distance one should be spaced, as well as every service in a timely manner, friendly. Waiting area clean and they followed CDC recommendations of the distance one should be spaced, as well as everyone had masks on. More
by bhzs
Verified CustomerEmployees Worked With
Service Department, forgot the man's name.
April 06, 2021
During my visits to Vision GMC / Buick, I have been treated with respect and courtesy by every one of their personnel. The wait time for service is reasonable and the Salesman knows me by name. It is a treated with respect and courtesy by every one of their personnel. The wait time for service is reasonable and the Salesman knows me by name. It is a sincere pleasure to be a Vision customer ! More
by PASARDANO1
Employees Worked With
Dmitriy A.
April 03, 2021
With great customer service provided by service manager Adam Jean going the extra mile for us leaves us with a good feeling dealing with Vision. Adam Jean going the extra mile for us leaves us with a good feeling dealing with Vision. More
by RADBUICK
April 02, 2021
Yes, Absolutely Astonishing Service!!!I really like Yes, Absolutely Astonishing Service!!! I really like when a loaner car is provided until the repair is completed, most dealership will not do so, Yes, Absolutely Astonishing Service!!! I really like when a loaner car is provided until the repair is completed, most dealership will not do so, Thanks again!! More
by burchron57
Employees Worked With
Gerry
April 02, 2021
The service department is excellent. They installed a piece that was damaged on a new car that I purchased & they did it quickly & efficiently. Had no issues. The service manager, Adam Jean, was a plea piece that was damaged on a new car that I purchased & they did it quickly & efficiently. Had no issues. The service manager, Adam Jean, was a pleasure to deal with. They also washed my car before returning to me. Will return again! More
by SHARONLD16
Employees Worked With
Adam Jean
April 02, 2021
Service dept is awesome. Adam Jean did an outstanding job. He was very friendly and knew his stuff. I will definitely return to this service department job. He was very friendly and knew his stuff. I will definitely return to this service department More
by NANCEFIORINO
Employees Worked With
Adam jean
April 02, 2021
It has the people that make your experience there a great one. The facility is has a great customer waiting area . The tv is terrific one. The facility is has a great customer waiting area . The tv is terrific More
by trcampsr
Employees Worked With
Other Employees :
Dmitriy A., Tim P., Carl D., Phil P., Jeff T., John Pollard, Mike C.
October 07, 2020
We leased our new Buick Sept 30 2019. It is now Oct 6 2020. We brought our Buick in for NYS Inspection and oil change. Buick offers a free oil change as part of the purchase agreement notion wide. The ch 2020. We brought our Buick in for NYS Inspection and oil change. Buick offers a free oil change as part of the purchase agreement notion wide. The change is due 1 year or 5000 miles. We have 1535 miles on the car and it is less than a year old. We were told that we did not qualify for our free oil change as "It should have been done in Sept. (the car is less than 1 year old) I questioned the service writer and he said "it was Buicks policy not Vision." I was given a smart xxx answer"if I bought the car from Vision I would have gotten 3 free oil changes". Another writer chipped in that the dealer where I purchased the Buick "sells a lot of service loaners" I don't know what that has to do with anything as the Buick was delivered with 7 miles on the odometer. This unhelpful attitude as well as smart xxx answer doesn't build trust between the customer and dealership. I will not do business with Vision anymore as I would worry how hard they would work to earn and keep my business. To let you know I was impressed with the cleanliness of your facility when I walked in as well as the nice greeting when I drove in. Your customers good impressions are now unfavorable. . More
by bobjklein
Employees Worked With
Stephan Fuller
