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Vision Buick GMC - Service Center

Rochester, NY

3.9
527 Reviews
Call Service Center (585) 673-7223

527 Reviews of Vision Buick GMC - Service Center

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June 09, 2021

The service Dept has always been great to work with. How ever very disappointed in the car. Sold it. Did not buy a GM product More

by SPAGE121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2021

Everyone was very helpful and had product knowledge. They allowed us to take our time making the decision to lease the car. Very nice dealership More

by AINFURNA1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2021

I Will never step foot in a Vision dealership again. Took my car for warranty service they kept it a month, damaged it, and never fix the issue. More

by mgala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam J.
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May 30, 2021

Dmitry and others made this the easiest lease I signed up for. They were consummate professionals with a friendly demeanor. I recommend Vision to everyone I know. More

by KWEBSTER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A.
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May 27, 2021

Work was performed properly and in a timely manner. I have been a satisfied customer with two vehicles for over 20 years with several owners at this location. More

by JPADUCHOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary O.
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May 26, 2021

Great service and very timely I arrived 20 minutes early and the service department took it right in and got it out with in 39 minutes More

by JMANG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary O.
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May 27, 2021 -

Vision Buick GMC responded

This is wonderful to hear! Our service department holds its services to the highest standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

May 21, 2021

Everyone was great! They were very friendly and helpful!! We love doing business with Vision Buick GMC. We have been doing business with them for years. More

by deecotterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary O.
Report | Print
May 27, 2021 -

Vision Buick GMC responded

Thank you for your praise and kind comments about our team! We appreciate your support!

May 13, 2021

They did an excellent job of taking care of my problem with the rust spots on my vehicle , thanks for the set, have a great day More

by SCHARK12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary O.
Report | Print
May 27, 2021 -

Vision Buick GMC responded

Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

May 13, 2021

They did what they said they would do when they said they would do it. I this what I said, says it all. Amen and Amen More

by blkelsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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May 27, 2021 -

Vision Buick GMC responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

April 21, 2021

I have purchased two Yukons from this dealership and have never had them serviced elsewhere. The people are friendly, service has always been responsive to my needs and and have always been treated with resp More

by JMARSHA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with staff from the Service Dept., Tim P.
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May 24, 2021 -

Vision Buick GMC responded

Thank you for the wonderful review! We appreciate your support and thank you for being a loyal customer!

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