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Vision Buick GMC - Service Center

Rochester, NY

3.9
529 Reviews

529 Reviews of Vision Buick GMC - Service Center

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March 04, 2024

The person that was there when I got my oil changed, the guy was so respectful and nice. More

by FADHLSEELH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Exceptional service from Jeremy! He made the car-buying process a breeze with his professionalism, friendliness, and trustworthy approach. Highly recommended for anyone in search of More

by Sadie.brown507
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
February 29, 2024

Jeremy went over and above to find what I wanted. No matter what I asked he was there to help.....he helped me set up the radio and auto-pay not to mention all the silly requests I had....he's the be More

by stwalsh
Recommend Dealer
Yes
Employees Worked With
Jeremy
February 28, 2024

Once you have a vehicle purchase they are unresponsive LoJack refund please Call me back More

by alexbuck248
Recommend Dealer
No
Employees Worked With
That wasn't the issue, getting a hold of people outside of the sale dept is
Jul 08, 2024 -

Vision Buick GMC responded

Alex. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 28, 2024

I have bought from many dealers in the past however vision has always been upfront. No games. More

by kmilne7575
Recommend Dealer
Yes
Employees Worked With
Jake. He was surprisingly great
Jul 08, 2024 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 28, 2024

Sales person left us sitting at his desk and didn't come back for a very long time, like 20 minutes. Acted like he didn't want to work with us at all. I always worked with Carl Davies before and he always t More

by gbeverlyjane
Recommend Dealer
No
February 25, 2024

Very nice. Were considerate of my time..Efficient in the process. Easy to work with. Pleasant More

by jsnbini
Recommend Dealer
Yes
Employees Worked With
Jake
February 22, 2024

We came in with an idea, and Mike sold us on the Envision and we took delivery the same day. Mike walked us around, first oil change set up, along with the showing the parts dept. More

by sfiordeliso531
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Jul 08, 2024 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

Very relaxed and well detailed and informative We felt we were given a fair deal More

by Pilosijim
Recommend Dealer
Yes
Employees Worked With
Dan Frank
Feb 21, 2024 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 20, 2024

Drop off in the AM was easy and they where able to add a transmission service/flush to the engine oil change appointment. That did ask again if they could make an offer on my car but I'm not ready to purcha More

by pshakar
Recommend Dealer
Yes
Feb 20, 2024 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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