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Vision Buick GMC - Service Center

Rochester, NY

3.9
529 Reviews

529 Reviews of Vision Buick GMC - Service Center

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April 13, 2024

Their service was fast, friendly, and very helpful. I was given a rental car and everything was done efficiently. More

by srb4128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Apr 16, 2024 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 13, 2024

Always willing to get me in on a timely manner. i got in and out in a short time. More

by SELLIS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 11, 2024

Easy interaction with the service department. Friendly and customer-oriented. Quickly resolved an issue related to discrepancy between the estimate and final bill More

by H.NENADIC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 06, 2024

Excellent service! Friendly and honest!! You get the job done quick and efficient! Hassle free. We love vision! More

by Jmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Giordano
Apr 10, 2024 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 02, 2024

Good Had my ny inspection done cut and dry no problems Good service that day More

by owen1
Recommend Dealer
Yes
Employees Worked With
Service
Apr 04, 2024 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 01, 2024

There not right always trying get over on the customer. Not saying. U guys but I had bad dealership in the past hope u guys. Treat me better then my past ok thanku for your good service More

by Jkearse6
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 04, 2024 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 31, 2024

I received a thorough review of my vehicles needs/status prior to a long road trip. Repairs done quickly. More

by Cmdfrisch
Recommend Dealer
Yes
Apr 04, 2024 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 30, 2024

We had a problem in the beginning with a salesman. But then we talked to Mike the executive general manager and he told us we would make things right. He had Jeremy call us and they both took care o More

by angelogentilcore
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish( he did an excellent job for us
Apr 04, 2024 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 26, 2024

Friendly service people, clean waiting room. Service was down in a timely manner. Not very easy to make an appointment. More

by jac_4031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 23, 2024

Normally, I have no complaints of the vision dodge dealership in Penfield. However, this change on March 21, 2024. I’ve spent thes of thousands of dollars over the last 10 years at this dealer. When I More

by Big Papi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan F.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Vision Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

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