Vision Buick GMC - Service Center

Brought my GMC terrain for dash lights going on and off also Radio was on Screen was blank. Service advisor said I have the Code please bring your in the next Day.Called later that day and was told sorry also Radio was on Screen was blank. Service advisor said I have the Code please bring your in the next Day.Called later that day and was told sorry we couldn't find the Code.OMG You had the code from yesterday. More

Since the new ownership, service has become challenging. Specifically, making an appointment is challenging and not easy. It appears that the phone system is not seamless for the customer. Specifically, making an appointment is challenging and not easy. It appears that the phone system is not seamless for the customer. More

Great customer service, lovely waiting room. Luis in service was a great help! Thank you Luis in service was a great help! Thank you More

Great communication and easy to schedule and do business with even when service was needed last minute. with even when service was needed last minute. More

Staff was very friendly and knowledgeable. Helped me find exactly what I was looking for and at a phenomenal price. Helped me find exactly what I was looking for and at a phenomenal price. More

I had a terrible experience with them. To start my salesman didn't completely do his job properly, it was so bad the GM had to continue with the sale. The car has been in their possession To start my salesman didn't completely do his job properly, it was so bad the GM had to continue with the sale. The car has been in their possession more than min and it's been less than 45 days. And there are things that still needs repair. Calling is a nightmare noone answers nor calls back once you leave a voice mail. More

The staff in the service center were friendly and attentive. The service was prompt and communication was consistent. attentive. The service was prompt and communication was consistent. More

Scheduled an online appt at 7:30 am and when I arrived was told that they didn’t start until 8:00. When I asked why there is 7:30 appointment as an option, was told that was for proper dropping off their was told that they didn’t start until 8:00. When I asked why there is 7:30 appointment as an option, was told that was for proper dropping off their vehicle and leaving it for the day. No where in the service section does it say that. More

Car was damaged in the parking lot by a transport truck. Dealership was very hesitant to take accountability. It was a chore just to get them to make contact with the owner of the transport. Dealership was very hesitant to take accountability. It was a chore just to get them to make contact with the owner of the transport. More

Kept my car overnight. Didn’t call me. No answer when I called. Poor communication Didn’t call me. No answer when I called. Poor communication More