Vision Buick GMC - Service Center

This place scammed me out of my free oil changes. Do not buy a car from them. Do not buy a car from them. More

Friendly, and helpful managers. All around great dealership. Easy to get an appointment. Service performed in a timely manner. All around great dealership. Easy to get an appointment. Service performed in a timely manner. More

Very patient, great customer care and exceptional repair and maintenance of my vehicle. Kept me informed throughout each of the repairs and maintenance. and maintenance of my vehicle. Kept me informed throughout each of the repairs and maintenance. More

Pleasant and timely made the wait easy. Amenities also helped no surprises Charges all explained up front Amenities also helped no surprises Charges all explained up front More

Prompt and courteous service. Very professional. They even help you find coupons and explain future service needs. Very professional. They even help you find coupons and explain future service needs. More

Pleasant people, great service, quick and fast, was in and out in no time. A nice experience. and out in no time. A nice experience. More

My car had to be towed to the dealership and within less than 24 hours had it back to me. than 24 hours had it back to me. More

Unorganized, don’t know how to answer the phones. Don’t return phone calls. Sales man are your best friend until you walk out the door after buying a vehicle. Then, it’s like you don’t exist Don’t return phone calls. Sales man are your best friend until you walk out the door after buying a vehicle. Then, it’s like you don’t exist More

Prompt service, and easy to schedule. Service advisor communicated status effectively. Was very satisfied with service experience. Service advisor communicated status effectively. Was very satisfied with service experience. More

I have been taking my 2018 GMC Yukon Denali back to this location since I bought it from here. Within one year of having the truck I was told I need a new transmission. It was covered by warranty, okay grea location since I bought it from here. Within one year of having the truck I was told I need a new transmission. It was covered by warranty, okay great. They had my truck for 2 months. The refurbished transmission they put in made my truck worst. I took it back and they advised we needed a tune up and an oil hose replaced. $1300 later out of pocket that was still not the problem. Keep in mind we took the truck back atleast 3-4 times after the refurbished transmission was put in. I since moved to NC and took my vehicle to the GMC here, I got an appointment the very next day( at Vision appts are 2 weeks to a month out) and within 5 hours I was advised we had a fuel injector issue, motor Mount and there was a coolant leak( this was all reported to Vision and they said that’s not it). Vision GMC made us come out of pocket when we NEVER needed to. This location is by FAR THE WORST. More