Vision Buick GMC - Service Center

Service was done correctly but recieved my car, after the service, with a scratch in the passenger side front door. When I brought it up to the dealership, I was offered 10% off a scratch pen for touchups. T service, with a scratch in the passenger side front door. When I brought it up to the dealership, I was offered 10% off a scratch pen for touchups. That was the end of it. Will take my vehicles to a different dealership from now on. More

Excellent service. Thank you for explaining to me what I need and taking care of my car! Thank you for explaining to me what I need and taking care of my car! More

Terrible service and communication. Couldn't fix our vehicle nor could they communicate why. Poor all around Couldn't fix our vehicle nor could they communicate why. Poor all around More

Still experiencing puls nation when I brake, I should not be after spending 800$. Not happy be after spending 800$. Not happy More

They have serviced this vehicle since new. So going back for all services over 9 years says something. So going back for all services over 9 years says something. More

Went in at 5 pm for an NYS inspection, made me wait until after 6pm to tell me rear brakes didn't pass. Wanted to charge me $606, I refused and did work myself for $200 an 1 hour of time. Are they paying the after 6pm to tell me rear brakes didn't pass. Wanted to charge me $606, I refused and did work myself for $200 an 1 hour of time. Are they paying their techs $400 an hour. Just trying to make extra money at end of day. New Vision owners are terrible, service sucks, will not see my car there again. More

Service Department is great! !!! Great communication and pricing. Would recommend to anyone!!!!! Open till 7pm also Tuesdays and Thursdays !!! Great communication and pricing. Would recommend to anyone!!!!! Open till 7pm also Tuesdays and Thursdays More

Actual service done on the car is good. Biggest issue is trying to get thru to make an appointment. You can’t!!!!! Some sort of internet phone system that does not work! Won’t return to t Biggest issue is trying to get thru to make an appointment. You can’t!!!!! Some sort of internet phone system that does not work! Won’t return to them simply because you can’t get thru to them. More

Waited way too long. Parts did not arrive when promised. Terrible time getting connected to Service. Parts did not arrive when promised. Terrible time getting connected to Service. More

Had issues e mailed dealer no response. Received a call from dealer about service, was told it would go to correct person with no response Received a call from dealer about service, was told it would go to correct person with no response More