Virginia Auto Trader Co.
Arlington, VA
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Bad don’t buy car at this dealer I have a car with issues and I have to fix the car with my own money, the cars are supposed to be ready for customer and there’s not and I have to fix the car with my own money, the cars are supposed to be ready for customer and there’s not More
Delivery of Jeep was good. Jeep was used and abused and the abused was hidden well. It’s a used vehicle you expect some headaches . Just not really big and expensive ones right Jeep was used and abused and the abused was hidden well. It’s a used vehicle you expect some headaches . Just not really big and expensive ones right out of the gate. More
Bought a car cash no problems till two weeks later and the engine light comes on. Go to pickup my tags and figure out the engine light was there the whole time they just turned it off to sell the car. End the engine light comes on. Go to pickup my tags and figure out the engine light was there the whole time they just turned it off to sell the car. Ended up putting another 8k into the car to get it right it's xx More
I bought my first car, I love my car they were very professional, they give me a good price and my loans it was the best loan I could have, Carlos is an excellent person very professional, kind and alw professional, they give me a good price and my loans it was the best loan I could have, Carlos is an excellent person very professional, kind and always looking for the best option for new customers, definitely I can recommend this dealer for everyone. Sin miedo al éxito. More
Deal fell though on our end, they were great with communication and very friendly. They were great and I would highly recommend this dealer for any car needs. communication and very friendly. They were great and I would highly recommend this dealer for any car needs. More
Virginia Auto Traders is out to sell used cars. They are very business like in this regard. They were very professional as well. I felt that they should have been a bit more fourthwright about the vehicles very business like in this regard. They were very professional as well. I felt that they should have been a bit more fourthwright about the vehicles and their policies from the beginning. I am at this point satisfied with my purchase (less then two weeks ago). Angel was very personable and promptly contacted me and reached out to me from the beginning. Jafar,Sadeek worked with me through all the paper work. More
Virginia Auto Trader Co. (“VAATCO”) - GREAT My experience with Virginia Auto Trader Co. (“VAATCO”) was great! I learned about VAATCO through my insurance company USAA. I’ve been with USAA fo My experience with Virginia Auto Trader Co. (“VAATCO”) was great! I learned about VAATCO through my insurance company USAA. I’ve been with USAA for more than 30 years and they have never steered me wrong; so, I really trust them! The moment I called, I spoke with Angel. He truly is an angel. 😇 We arranged an appointment for me to look at a 2008 Honda Pilot. Due to a few postponements, Angel was very kind and understanding about rescheduling my appointments to see the Honda Pilot. The Honda Pilot handled very well during the test drive. Angel was well versed about the Honda and was able to answer any questions we asked. The application process was a breeze! The Finance Department was so enlightening. Dwight was awesome. He was so knowledgeable about the finance process and credit building. I learned so many things and the next thing I knew, I was being handed the keys to my new car! The only suggestion I have is one from my father. That is installing a space heater or a radiator in the waiting room to provide warmth for customers in that area. Words cannot express how fortunate I feel about meeting the gentlemen at VAATCO. Each person is so polite and knowledgeable about their section of the automobile business. The office runs like a “well oiled machine.” In the end, VAATCO feels like family and I would recommend them every time to everyone I know! More
Dishonest Dealer DISHONEST DEALER! We recently purchased a car from Virginia Auto Trader Co. Huge mistake. We went through the USAA buying service and thought that DISHONEST DEALER! We recently purchased a car from Virginia Auto Trader Co. Huge mistake. We went through the USAA buying service and thought that somehow that gave the dealership some level of credibility. That couldn’t be further from the truth. The dealership LIED about making a repair on the vehicle. Consequently, the car did not pass inspection (they ensured and has significant and costly problems. We contacted the General Manager, Jafar Rafai, to discuss the issue and give the dealership a chance to make the situation right. After 2 conversations, he committed to getting back to us about the issue the next day by 1pm. Four days and counting and still no call back. Since then we have learned that they even LIED about changing the oil in the car. What kind of dealership doesn’t bother to change the oil in a car they are selling and then lies about it? The scumiest kind. This dealership clearly has no integrity will stoop to the lowest levels of deceit to sell a vehicle that has significant issues. Potential buyers …do yourself a favor and run away from this dealership (or any R&R Automotive Group, Inc. company owned by Sadique Sultany) as fast as you can. Rating: -10 / 10 DO NOT WASTE YOUR MONEY HERE! More