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Virginia Auto Outlet

Richmond, VA

Overview
Employees
Reviews
Vehicles
5.0
74 Reviews
At Virginia Auto Outlet (VAO), we do three things great! First priority is to ensure our customers get the best customer service. We are not paid commission, so we can truly put our focus on taking care of the customer and their needs! Second, we have No-Hassle pricing! We stay up to date with the market and make sure we have the most transparent and best price right up front to save our customers time and stress. Third, we sell quality vehicles! Based on our process since 2013, we strive to pick and choose the best of the best. If it does not pass our quality check for cosmetic and mechanical, then we get rid of it!! Make sure to check out our great customer reviews and don’t hesitate to come and visit our VAO location for your next vehicle purchase or call today at 434-381-0300.
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10505 Midlothian Tpke

Richmond, VA

23235

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Showing 74 reviews

October 27, 2025

They were polite, helpful and professional. Work was done on time. I didn't have to wait long More

by Rebeccaxou
Recommend Dealer
Yes
Employees Worked With
I don't remember. She was a young girl with blonde hair up in a ponytail. She was very helpful and polite.
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Oct 27, 2025 -

Virginia Auto Outlet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2025

Great people to work with and the staff is there to help and make you satisfied! More

by jentaylor05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Virginia Auto Outlet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Virginia Auto Outlet!

September 08, 2025

This is our second purchase from VAO and Quincy we had a great experience from start to finish in and out in no time! More

by jmoore1218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Virginia Auto Outlet responded

Thank you for your fantastic review! We're glad to hear that your second purchase from Virginia Auto Outlet was a great experience. It's fantastic to know that Quincy provided you with excellent service and that you were in and out quickly. We appreciate your trust in us and look forward to seeing you again for your next vehicle needs! Sincerely, The Team at Virginia Auto Outlet

September 04, 2025

We have bought three vehicles from Sydney and VA Auto Outlet they are the absolute best! More

by mornicliv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Light
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris & Robert
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Sep 04, 2025 -

Virginia Auto Outlet responded

Thank you so much for your wonderful review! We appreciate your trust in Virginia Auto Outlet and Sydney for your vehicle purchases. Your satisfaction means a lot to us, and we’re thrilled to have you as a valued customer. We look forward to seeing you again for your future vehicle needs! Sincerely, The Team at Virginia Auto Outlet

August 28, 2025

We went to purchase a vehicle and were very impressed with the quality of the product and the professionalism of the sales team More

by jbreeding19611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Light
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2025 -

Virginia Auto Outlet responded

Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with the quality of our vehicles and the professionalism of our sales team at Virginia Auto Outlet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Virginia Auto Outlet

August 16, 2025

Nothing much to say except Sidney and the rest of the staff were very friendly, polite and helped me get the car i wanted. More

by james198523
Recommend Dealer
Yes
Employees Worked With
Sydney Light
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Light
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Aug 16, 2025 -

Virginia Auto Outlet responded

Thank you for your wonderful review, James! We're thrilled to hear that Sidney and our team were able to help you find the car you wanted. Your kind words about our friendly and polite staff mean a lot to us at Virginia Auto Outlet. We look forward to seeing you again soon! Sincerely, The Team at Virginia Auto Outlet

August 01, 2025

Everyone at the dealership was so nice and easy to work with and answered all of my questions and help me get the car that I wanted. More

by ashleykateroyal
Recommend Dealer
Yes
Employees Worked With
Quincy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Virginia Auto Outlet responded

Thank you for your wonderful review, Ashley! We're thrilled to hear that you had a positive experience at Virginia Auto Outlet. It's great to know our team was able to assist you in getting the car you wanted and that all your questions were answered. We look forward to welcoming you back in the future! Sincerely, The Team at Virginia Auto Outlet

July 29, 2025

Very polite, respectful of our time and not pushy. They replaced the batteries in our key fob after we had purchased the truck More

by su4ever2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Virginia Auto Outlet responded

Thank you for your feedback! It's great to hear you had a positive experience with us at Virginia Auto Outlet. Our team is committed to being respectful and helpful, and we're glad we could assist you with your truck's key fob. We look forward to seeing you again. Sincerely, The Team at Virginia Auto Outlet

June 08, 2025

I think that I would recommend anyone to go and deal with yall because of the honesty More

by vinnielipscomb57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Light
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Elliott
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Jun 08, 2025 -

Virginia Auto Outlet responded

Thank you for your kind words! We truly appreciate your recommendation and are glad to hear that you valued our honesty at Virginia Auto Outlet. Your support means a lot to us, and we look forward to assisting you and others in the future! Sincerely, The Team at Virginia Auto Outlet

June 05, 2025

Thank you Matt and all who helped us through this process. Great experience with you guys, great staff. More

by emoss0719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Seeney, Matthew Elliott
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Jun 05, 2025 -

Virginia Auto Outlet responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us at Virginia Auto Outlet. Matt and the team truly appreciate your recognition. We look forward to assisting you again in the future! Sincerely, The Team at Virginia Auto Outlet

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