Vann Dodge Chrysler Jeep RAM - Service Center

Grinding brakes Came in for a break issue and tune up. Was told about a airbag recall and that I needed to replace my tires. Service took care of all issues and got m Came in for a break issue and tune up. Was told about a airbag recall and that I needed to replace my tires. Service took care of all issues and got me back on the road quickly. More

Recall great Service, no pressure. Did everything needed and was ready in time promised. This is the second time they service my Jeep. I will definitely cont great Service, no pressure. Did everything needed and was ready in time promised. This is the second time they service my Jeep. I will definitely continue dealing with them and would recommend to others. More

Work done to my truck talked to Dan service manager They were fast on the appointment time and fast getting it done by the next day and also helped explaining what parts for them to use and explaining h They were fast on the appointment time and fast getting it done by the next day and also helped explaining what parts for them to use and explaining how they put them on and how much $ that it would be incase it was to much for me and what parts that fit my budget More

Service Service Service The way you always expect A+ A I was scheduled for service due to a recall. Oddly enough on my way to dealership my tire pressure notification malfunctioned. Upon arrival I was gree I was scheduled for service due to a recall. Oddly enough on my way to dealership my tire pressure notification malfunctioned. Upon arrival I was greeted by a service rep. My apologies, but I'm terrible with names. The rep was a well dressed young woman with blonde hair. I advised her of needed service. She was aware of the recall, and told me their Tech would let her know about the tire pressure system. She then escorted me to Customer lounge. Very soon after she gave me an update. She said the recall matter was nearly finished, The pressure system had a faulty sensor. It was in stock, however it was not covered by the vehicle warranty. I told her that I had purchased an extended warranty. I told her it was inside the console in envelop labeled extended warranty. She said she would return with an update. Minutes later she advised me she had reviewed the warranty. It would be a $100.00 deductible. I was aware of that and OK'd the repair. Soon after she gave me an update saying my service was completed and she escorted me to the cashier and explained every phase of the my vehicle service. She thanked me for be a longtime customer. I paid the bill and left for home. I know that I gave you a lengthy account of my service visit. It was necessary so I could comment on comparison to my many previous visits. This is my third purchase since 2010. Being a retiree from New Jersey Transit for 32 years in vehicle maintenance, all but two in management. My last position was as the Director of Maintenance - Southern Division. Service to the customer was on my top three list. I have had all my vehicles serviced every three thousand miles. Each visit always telling service rep to perform what is listed by oem, and advised me if any other defects were found. I was never disappointed in my service. However on some visits I recommended to the Manager, that my observation with other customers and myself, was that a simple update on your repairs goes a long way on keeping the customer pleasant. Now that I may have put you to sleep. I just wanted you to know, over the last two to three visits for scheduled service. It was apparent that staff had changed, along with the increased interaction with each of the customers, including myself. Service Service Service …. you all have nailed it. Tom Bramante A Vann Dodge customer since 2010. More

Service Went to Vann for new tires & oil change. Once again great staff and prices! Dan in service is great and Ed in sales let me test drive my next vehicle Went to Vann for new tires & oil change. Once again great staff and prices! Dan in service is great and Ed in sales let me test drive my next vehicle from Vann! Very friendly and knowledgeable! More

Routine oil change Great and friendly service. Dealership feels like family. I have purchased two vechicles there and Martha Snow has been very helpful when we have ques Great and friendly service. Dealership feels like family. I have purchased two vechicles there and Martha Snow has been very helpful when we have question or concerns. More

Great mechanic! I took my 300 in to Vann Dodge for service. My car needed brakes,rotors, and full service. My car went in running rough and felt like it was going to I took my 300 in to Vann Dodge for service. My car needed brakes,rotors, and full service. My car went in running rough and felt like it was going to fall apart. When I got my car back after Dan worked on it...the car felt like the day I bought it! I am very happy with my car and the service I received from Dan. He kept me informed throughout the process of what my car needed and the price. He was great start to finish! More