Vin Devers Autohaus of Sylvania
Sylvania, OH
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My best car purchase experience ever (until I go back!) Chris Stang provided top notch service from start to finish. He got me into an A3 at a great price, and I know I'll be back after my lease is up for a Chris Stang provided top notch service from start to finish. He got me into an A3 at a great price, and I know I'll be back after my lease is up for another one! Chris definitely has a lot of knowledge of the overall Audi product and was super helpful in communicating the differences between models. He kept me within my budget without overselling and found a vehicle that would fit my needs. I also really appreciated that he gave me time to think about the options he presented vs. trying to send me out the door that day in something I might not be entirely happy with. This is my first Audi and he welcomed me into the Audi family in the best way possible. I would absolutely recommend Chris, along with the rest of the Vin Devers team, to anyone considering buying or leasing an Audi vehicle! More
Excellent Chris Stang is a young man with energy,knowlege about the car,excellent salemanship,professional without pressure. He was punctual , trustworthy,h Chris Stang is a young man with energy,knowlege about the car,excellent salemanship,professional without pressure. He was punctual , trustworthy,hard worker 'willing to spend time for answering the questions. We would not hesitate to recommend Chris to any new buyer. More
Great used car sales people! Our sales person Ziad was very friendly, and answered all our questions without having to look anything up or ask anyone for the answer. The entire us Our sales person Ziad was very friendly, and answered all our questions without having to look anything up or ask anyone for the answer. The entire used car staff was great and we will definitely be coming back for future vehicles. More
Fantastic Experience I've worked with Vin Devers for several years now, and Chris Stang in particular. At this point I wouldn't buy a car from anyone else. He takes the I've worked with Vin Devers for several years now, and Chris Stang in particular. At this point I wouldn't buy a car from anyone else. He takes the time to understand what's important, what you need and what your budget is. He doesn't upsell, just finds the best solution. He went above and beyond to help me find the best solution for my family. Like I said, wouldn't buy from anyone else at this point, it's hard to find a car salesman that you can really trust, and I have that with Chris. The rest of the staff is extremely responsive and service is always excellent. Highly recommend. More
Great experience! This is my first Mercedes purchase and we couldn't be happier. Z, our salesman, was professional, personable, and very knowledgeable. There was never This is my first Mercedes purchase and we couldn't be happier. Z, our salesman, was professional, personable, and very knowledgeable. There was never a time I felt pressured to make a purchase. I would highly recommend this salesman and dealership. More
Exceptional customer service with integrity I never write reviews but I feel compelled to publicly recognize Vin Devers Autohaus for the amazing service we received on Friday, September 21, 2018 I never write reviews but I feel compelled to publicly recognize Vin Devers Autohaus for the amazing service we received on Friday, September 21, 2018. We had the glowplugs on our 2011 Sprinter-chassis based motorcoach replaced at a Mercedes dealer in St. Clair Shores, MI on Thursday, Sept. 20th. We were heading out of town for a weekend camping trip on Friday morning when suddenly we heard a whooshing sound and lost power. We found Vin Devers was the closest Mercedes dealer that serviced the Sprinter chassis. Our coach was in "limp" mode but we were able to get to Vin Devers. We pulled in and a service technician named Chris Micheaux immediately identified the issue which was a detached hose on our turbo diesel. He showed us the issue, got the repair done FAST, and we were back on the road to enjoy the weekend. What I really commend Chris for is that he stated the detached hose was related to the glow plug repair done at St. Clair Shores. He contacted the St. Clair Shores dealer and they covered the cost of the repair. That tells me Chris and the staff at Vin Devers have integrity. I think a lot of dealers might have just said "oh, too bad, this hose has become detached" and never attributed it to the repair that a fellow Mercedes dealer had done. I'm sure a lot of dealers would have been happy to charge me for a new repair. Thankfully we stumbled upon a dealer in Vin Devers that provides incredible customer service with integrity. Vin Devers Autohaus you have earned our business and we'll be happy to drive the hour from Michigan to have our Sprinter chassis serviced at your shop. And to anyone considering buying a Mercedes or Audi (as we are now), don't hesitate to buy it at Vin Devers, they understand the importance of customer service. More
Great Experience Ziad was great to work with! No hard sale tactics just friendly service! When it comes time to buy our Benz we will come and see Ziad for sure! They h Ziad was great to work with! No hard sale tactics just friendly service! When it comes time to buy our Benz we will come and see Ziad for sure! They had the best price by far for the vehicle we bought! More
1st Time Audi Owner From the moment we originally entered the dealership we knew this was going to be a cut above experience..Our salesman, Chris, was truly interested in From the moment we originally entered the dealership we knew this was going to be a cut above experience..Our salesman, Chris, was truly interested in getting to know us and our needs and expectations for a new vehicle purchase. After several weeks and quite a few test drives and ongoing correspondence with Chris, it was determined that we would be ordering our new Audi. He was extremely patient and detailed during this process and kept us updated while we waited for the arrival. When we took possession of the new car, the process was efficient and all of our questions were answered. We are looking forward to sharing our experience at this dealership with others. More
Good people It’s a car dealership! But treated with respect and consideration..when it comes to financing it gets a little smoke and mirrors feeling. The overall It’s a car dealership! But treated with respect and consideration..when it comes to financing it gets a little smoke and mirrors feeling. The overall dealership response is the best I’ve ever met... More
Normal Service Jessie was very professional and easy to deal with as always! He makes the experience as painless as possible, comfortable waiting room, reasonable wa Jessie was very professional and easy to deal with as always! He makes the experience as painless as possible, comfortable waiting room, reasonable wait time More