Villages Subaru - Service Center

I had an appointment. I arrived at the stated time and an attendant was quick to welcome me. He was pleasant and accurately predicted my wait time which was not excessive. Altogether a not unpleasant n an attendant was quick to welcome me. He was pleasant and accurately predicted my wait time which was not excessive. Altogether a not unpleasant necessary chore. More

My husband and I brought my Forester in to get it fixed in the service dept. While we were there, we looked at options to upgrade. At the end of the day, it was ok that we couldn't get approved right now in the service dept. While we were there, we looked at options to upgrade. At the end of the day, it was ok that we couldn't get approved right now to upgrade. However, what wasn't ok, was that the sales person Tim left us sitting at his desk for nearly 45 minutes while in the managers office, but didn't bother to come back and check on us or anything until my car was ready. It was at that time I told my husband that we would just go to Nissan (who btw offers a limited lifetime warranty on all their vehicles they sell), because at least there I felt like i was welcomed with open arms. At Subaru, I felt like because my credit wasn't perfect, they didn't want to have anything to do with me. It is all about the numbers to them, not the way they treat their customers who I kight add are the reason they are in business. What they tried showing me was a used car they had taken the day prior with over 108k miles and no warranty. I'm at the dealership already because I have no warranty, you'd have thought they wanted to put me into something safe at least. Anyway, I won't be referring anyone to the sales dept of Subaru, but Alejandro in the service dept was definitely wanting to make sure we were safe and cared about us as people, so thank you for that at least. More

I found myself stranded after losing my power steering on my 2012 Outback. The dealership was very understanding and accommodating. They offered me a loaner vehicle...a 2020 Ascent with all the bells & whi my 2012 Outback. The dealership was very understanding and accommodating. They offered me a loaner vehicle...a 2020 Ascent with all the bells & whistles! Customer service kept me in the loop the entire time until my car was ready for me to pick it up. Thanks Bill Bryan Subaru! More

Excellent service!!! I took my vehicle in because the AC was not working properly. The management approved the work as covered by my warranty even though my warranty had just expired. Thank you very much!! was not working properly. The management approved the work as covered by my warranty even though my warranty had just expired. Thank you very much!! More

The Best Subaru Dealer around! We have had Eleven Subaru’s and several dealers around the country and this Dealership is the best. Friendly, Fair and staff is extremely well trained and professional. Subaru’s and several dealers around the country and this Dealership is the best. Friendly, Fair and staff is extremely well trained and professional. They do not try to give you the run around, but instead look for the best deal for you. The service Department is top notch! More

My experience was great. I came in because of a nail in my tire. My car was serviced by Will Sharman who kept me informed of what was being done. My car was cleaned and vacuumed before being returned to me my tire. My car was serviced by Will Sharman who kept me informed of what was being done. My car was cleaned and vacuumed before being returned to me. Also did not tAke an excessive amounts of time. More

It is the best dealership I have ever dealt with over the years everyone is so considerate and kind .employees are top-of-the-line I have never had any issues dealing with this dealership I would highly reco years everyone is so considerate and kind .employees are top-of-the-line I have never had any issues dealing with this dealership I would highly recommend them More

Omg...happy Alan, love the energy, fast and efficient and thank you so much, also thank you Annett, almost got me to review new car thank you so much, also thank you Annett, almost got me to review new car More

Excellent service.the twenty five word minimum is Excellent service. the twenty five word minimum is obnoxious. If management wants to know how their employees are doing and does not want to anger Excellent service. the twenty five word minimum is obnoxious. If management wants to know how their employees are doing and does not want to anger their customers, I would recommend removing this constraint. More

Not once have I had any problems especially with service. They take care of me each and every time and explain what was done, what might need to be done in future visits and do it with a smile. They take care of me each and every time and explain what was done, what might need to be done in future visits and do it with a smile. More