Villages Subaru - Service Center

Great Service, Very Customer Satisfaction Oriented, Knowledgeable, Provided safe distancing during Covid. Service done in a timely manner as always. They provided great refreshments for all customers a Knowledgeable, Provided safe distancing during Covid. Service done in a timely manner as always. They provided great refreshments for all customers and a comfortable area for you to wait while your car was being serviced. More

Everything went smoothly as it was just an oil change All were friendly and helpful Took a little longer than I had hoped No doughnuts??? All were friendly and helpful Took a little longer than I had hoped No doughnuts??? More

All employees were friendly, efficient and seemed happy to provide the service I needed. I arrived without an appointment. Was greeted immediately. No problems getting service. Very satisfied. to provide the service I needed. I arrived without an appointment. Was greeted immediately. No problems getting service. Very satisfied. More

excellent service and pleasant professional staff- service performed in reasonable time frame and check out handled promptly- i would recommend this service department to anyone- service performed in reasonable time frame and check out handled promptly- i would recommend this service department to anyone- More

I am always treated very nicely when I bring in my KIA Soul for regularly scheduled maintenance. Everyone is polite. I will be back again. Soul for regularly scheduled maintenance. Everyone is polite. I will be back again. More

Best no pressure sales peopleBest service department, Best no pressure sales people Best service department, and friendliest greeters and service staff clean and comfortable facilities and a well kept sn Best no pressure sales people Best service department, and friendliest greeters and service staff clean and comfortable facilities and a well kept snack area with always fresh coffee 🙂👍 More

On time, efficient, friendly service! BTW I've never heard of a minimum required for a response. That would seem to be counterproductive to people writing a review ... better a short good one rather th heard of a minimum required for a response. That would seem to be counterproductive to people writing a review ... better a short good one rather than a lengthy harangue. More

Job done on time and completely. This was for a recall on the fuel system. We did have a problem trying to schedule earlier due to miscommunication on scheduler's part. the fuel system. We did have a problem trying to schedule earlier due to miscommunication on scheduler's part. More

Easy to make appointments. Very clean, and the employees very friendly and everything is explained to you. We always bring our Subaru there for everything. very friendly and everything is explained to you. We always bring our Subaru there for everything. More

The waiting room was very cold...as it always is. I wore a sweatshirt, and a new customer commented that she sure wished she had a sweatshirt. Another woman came in and put her jacket on immediately. Ad a sweatshirt, and a new customer commented that she sure wished she had a sweatshirt. Another woman came in and put her jacket on immediately. Additionally, there was no temperature check when I came in, although there was a "temperature check station" available. There was no attempt to space the seating at a six-foot distance. No signs were on every other chair nor were there chairs available outside the designated seating area. Social distancing was very difficult with the current layout. There was also an employee smoking right outside the showroom door. The person who checked my vehicle in and checked me out was very courteous and thoughtful. He explained the service well and even wiped off my fob and the ink pen before he handed it to me. I wish I could remember his name. I'm sure your records will be able to find him. My overall impression of this dealership is that of one with a disinterested, or perhaps frequently absent, manager. More