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Villages Subaru - Service Center

Leesburg, FL

4.7
975 Reviews

975 Reviews of Villages Subaru - Service Center

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November 02, 2020

Service at your facility is the VERY BEST I have received in my 60 years of auto ownership. From the moment we enter you service area we are treated royalty. Our car is serviced properly, washed, we receive More

by e91fdny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alahandro, Emily, Rachael
Nov 03, 2020 -

Villages Subaru responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We strive to ensure every customer's vehicle is serviced efficiently, and we are glad you hear that your visit was no exception. Come back to see us in the future!

October 30, 2020

Both of the service managers (female) were pleasant, helpful, understanding of my issues and timely. I would recommend the department for regular service as well More

by janicolella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 03, 2020 -

Villages Subaru responded

Janicolella, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

October 30, 2020

My appointment was scheduled for Friday morning. I was dropping my car off Thursday afternoon for convenience. Terrell offered to provide the oil change immediately upon my arrival. He offered to have i More

by sherry.hare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell & Mario - Service
Nov 03, 2020 -

Villages Subaru responded

Sherry, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Terrell.

October 30, 2020

My first oil change on my new Kia Sorento Alan Woodward One of the nicest persons on the planet very respectful and helpful The Best More

by wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Woodyard
Nov 03, 2020 -

Villages Subaru responded

Wayne, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

Nov 03, 2020 -

wayne responded

Thanks

October 29, 2020

Just great people.From Paul that sold me my Forester Sport to all the young service department. Great service. They will do anything for you. More

by Echevarria1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ives
Oct 29, 2020 -

Villages Subaru responded

Thank you for this excellent review and rating, Echevarria! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

October 29, 2020

Treated my wife and me like VIP's even with a 2014 vehicle and not a brand new one. Very informative and most helpful. I was very impressed More

by JAMIEMACKEY65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
Oct 30, 2020 -

Villages Subaru responded

Jamie, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your Subaru needs!

October 28, 2020

Bill Bryan Subaru works very hard to please its customers. Scheduling service is painless and quick. Service advisor Rachel is pleasant and competent. Service is performed quickly and expertly. More

by chuck.piscataway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli, Alijandro Rosareo
Oct 28, 2020 -

Villages Subaru responded

Chuck, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

October 28, 2020

Outstanding customer service, Heather was our Body shop advisor from beginning to end she was due diligent, kept us informed every step of the way. You can tell she truly cares. I will be back to Subaru a More

by mroldan46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Hawkins Body Shop Advisor
Oct 28, 2020 -

Villages Subaru responded

Mroldan, Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Heather was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

October 28, 2020

This was the first service on my 2020 Forester Touring. I bought it at the Ocala dealership but they were unable to service it as scheduled. There service department appears to be in a shamble.. so i got an More

by back9blues
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not buy the cart at your dealership
Oct 28, 2020 -

Villages Subaru responded

Back9blues, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

October 27, 2020

I have a very HECTIC Schedule & this service department has always worked with me.. Couldn't ask for anything more. Will most likely give the Sales Department a try soon. More

by MRSJHW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel P, Mathew R, Alejandro
Oct 28, 2020 -

Villages Subaru responded

MRSJHW, thank you for your five-star rating and review! We are glad to hear we have given you excellent service in the past, and our sales department is here and happy to help when you need us!

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