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Villages Subaru - Service Center

Leesburg, FL

4.7
1,007 Reviews

1,007 Reviews of Villages Subaru - Service Center

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April 23, 2021

Great location, on time service and a complementary car wash . This was a five star experience. I recommend anyone needing service for any vehicle should trade here. More

by trlavery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosar
Apr 23, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

April 23, 2021

Alejandro Rosario is the most amazing Service Advisor! He is professional and so friendly. I appreciate the way he keeps me updated as the service is in process. And, as a woman I like the respect I re More

by jmahan647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario
Apr 23, 2021 -

Villages Subaru responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan is happy to hear that Alejandro was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

April 23, 2021

As always, Bill Bryan has a positive experience waiting for you upon arriving. Emily is always welcoming and friendly. My problem was diagnosed and fixed in a timely manner. More

by wickham.david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, technition with name consisting of 3 letters that I can’t remember!
Apr 26, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

April 22, 2021

They where every nice offer us drinks and snacks which I like and they also offer to put cartoons for my grandson which was wonderful of them I will come back again. More

by fatboy7558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph McCracken , Tim Rivera, Brent Moake, Jack Koczka, Candice Jackson, Tyler Torres, Jay Correa, Kathleen Maita, Rayna Moses, Jeremy Lansing
Apr 22, 2021 -

Villages Subaru responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that the team went above and beyond for you and your grandson. Please come back to see us again in the future!

April 22, 2021

The experience was great with the Service Department. Rachel provided constant updates and information on the status of my vehicle's repairs and worked to get everything best fit to our schedule. She eve More

by BConrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli
Apr 22, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Rachel and Kevin!

April 21, 2021

Went in for service and walked out with a new car. Couldn’t pass up the price. Paul was very helpful and a great salesman More

by KIMDI123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ives
Apr 21, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

April 20, 2021

I am+ very pleased with the service department.Jason was I am+ very pleased with the service department. Jason was 10 stars!!!! He did offer me a loner. Service was fast. More than fair on the price.t Als More

by ANETGIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in service was fantastic!
Apr 21, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Jason.

April 19, 2021

The service Bill Bryan Subaru in Leesburg FL was exactly what you want. Did not have to wait past my appointment time, service was great, and customer service was on the ball. More

by Wbl3737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forget, forget
Apr 19, 2021 -

Villages Subaru responded

Wbl, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

April 19, 2021

The young gal was just so wonderfully positive, knowledgeable, and capable. She helped us so much on our way back to MN. Thank you! Perfect! More

by nielson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gal from the service dept.
Apr 19, 2021 -

Villages Subaru responded

Nielson, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience at our dealership. We appreciate your business!

April 18, 2021

Excellent customer service. The service department was prompt and professional. Took care of my needs. I will continue to come here for all my future Subaru services. More

by JAASERNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli
Apr 19, 2021 -

Villages Subaru responded

Jaaserna, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

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