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Villages Subaru - Service Center

Leesburg, FL

4.7
833 Reviews

833 Reviews of Villages Subaru - Service Center

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April 01, 2021

Staff was awesome and professional. I gave them a two day warning and they worked me in. I was out of town and they made it easy! More

by jrjcfp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All in service
Apr 05, 2021 -

Villages Subaru responded

Jrjcfp, thank you so much for this great review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

April 01, 2021

Campaign letter repair plus a list of small problems. I do not need twenty five words to say what I want to say. No employee to name. More

by woodzoo
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 05, 2021 -

Villages Subaru responded

Thank you for your review Woodzoo! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

March 30, 2021

Great customer service from the time that I arrived until pickup. The work was done as promised. The parts required for the repair were on hand. The service personnel was very friendly and bent over backwar More

by pta19493406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 01, 2021 -

Villages Subaru responded

Thank you for your positive review and five-star rating, Pta! We make it our top priority to give our customers great service, and we're glad to know your visit was no exception. Please come back to see us again in the future!

March 30, 2021

I love my experience in the service center here. The staff is all super friendly and you feel like part of the family when you come in. The both the complimentary car wash and multipoint inspection are More

by Anna W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Apr 01, 2021 -

Villages Subaru responded

We appreciate your excellent rating and review, Anna! We strive to treat our customers like family and provide the best service possible, so it is wonderful to hear that the staff took care of you. We look forward to seeing you again!

March 29, 2021

Outstanding service with knowledgeable service reps who are not out to rip you off. Great waiting area and clean show room. Quick professional work and great reports More

by rwfis55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Service Representative
Mar 30, 2021 -

Villages Subaru responded

Rwfis, thank you so much for this great review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

March 29, 2021

The service department is very courteous and efficient. My car was done within the allotted time washed and Vacuumed. Service manager also informed me what has been done and what needs to be done the next More

by MYRNAGARVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rivera
Mar 30, 2021 -

Villages Subaru responded

Thank you for this excellent review and rating, Myrna! We are glad to hear you had a good experience with our service department! We look forward to seeing you again!

March 29, 2021

As always, great service from the service department for an oil change. I was greeted with a smile by my service writer, Alejandro, nice folks to deal with. More

by stu.brown90d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Mar 30, 2021 -

Villages Subaru responded

Stu, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

March 29, 2021

Everyone was so friendly and helpful. They were also very informative as well. I was in and out in less than an hour. I would certainly return again for service. Thanks for all your help! :) More

by jenna.crivello
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Villages Subaru responded

Jenna, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

March 26, 2021

Stranded on the side of the road 12 miles into a quick getaway during spring break was very unexpected. I had the Crosstrek towed to Bill Bryan Subaru, my first service experience there. Wow! Emily More

by traceybarton65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Mar 28, 2021 -

Villages Subaru responded

Tracey, we are so glad we could help you out in your time of need! It is also wonderful to know that Emily provided you with superior service and that you enjoyed your experience with us.

March 25, 2021

These guys were quick (because I asked them to be) and very professional. Was easy to talk to these guys via text etc. to work out details ahead of time before driving down to the dealership. Thanks guys. More

by jeremygwatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee!!
Mar 25, 2021 -

Villages Subaru responded

Thank you for allowing us to earn your business Jeremy. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

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