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Villages Subaru - Service Center

Leesburg, FL

4.7
881 Reviews

881 Reviews of Villages Subaru - Service Center

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May 20, 2021

Service personnel were professional, informative, compassionate to my stupidity ( diesel gas into my gas tank). Many thanks to Alejandro, Emily and other female front desk personnel. Kindness is oft More

by bnoonan805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro, Emily and other female sales desk personal
May 21, 2021 -

Villages Subaru responded

We appreciate your business and 5-star rating! We are glad to hear that you received professional and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future!

May 20, 2021

My car was serviced without a hitch, as is always the case at this dealership. I did not have to wait long and received the same friendly greeting I always get. You guys are the best! More

by DOUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
May 21, 2021 -

Villages Subaru responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

May 19, 2021

Bill Bryan is great dealership to do business with. Especially the service department. Rachel goes out of her way to make you feel welcomed and to solve any problem you have with your vehicle. More

by Sv77ri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel in the service department is the best.
May 20, 2021 -

Villages Subaru responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

May 19, 2021

That service department has it going on! Thanks Alejandro for looking after my 2017 Subaru Forester. 55k miles and it's running like a top! More

by tonyorlando66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
May 20, 2021 -

Villages Subaru responded

We appreciate your excellent rating and review! We strive to treat our customers like family and provide the best service possible, so it is wonderful to hear that Alejandro provided you with such excellent service!

May 17, 2021

Alejandro is always courteous, friendly and honest. How refreshing to find this at a dealership. We always leave feeling that we have had the best service possible at this most reasonable price. So we wil More

by reggaedoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 17, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alejandro!

May 15, 2021

My first time here and I'm looking forward to the next. Check in was fast and professional. They looked into all of my concerns and provided the system updates I required. Even the coffee was good. More

by boyyankee75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Browning
May 17, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on both our customer service and our coffee making skills! We are glad we were able to provide you with such excellent service. Come back and see us at Bill Bryan Subaru in the future!

May 12, 2021

Super Service! My Birthday! Had to jump battery and called Bill Bryan service. They said to bring in car. We got there and Alejandro took over and what a great job he did! My husband had a doctors a More

by mitzi2201965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 12, 2021 -

Villages Subaru responded

We appreciate your excellent rating and review! We strive to treat our customers like family and provide the best service possible, so it is wonderful to hear that Alejandro provided you with such excellent service!

May 12, 2021

Quick, friendly service with a smile.Personable, Quick, friendly service with a smile. Personable, knowledgeable. Always willing to go above and beyond to provide excellent service . Summer was ve More

by nanacrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer and Rachel
May 13, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Summer!

May 12, 2021

Great service in an emergency situation (flat tire, large screw in rear tire) while traveling in Florida from Illinois. Tire was repaired within an hour without an appointment. More

by Jkirts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friendly young lady!
May 13, 2021 -

Villages Subaru responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception.

May 11, 2021

I had made an online appointment, which when I showed up, was not in the system. I was told that this was not an uncommon occurrence. Rachel (the Service Advisor) got me in and got my service done with no is More

by Rluckhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcel
May 12, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. We will be sure to look into the issue with the online appointment scheduling system and we appreciate you bringing that to our attention. Come back and see us at Bill Bryan Subaru in the future!

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