Villages Subaru - Service Center

I had an appointment time and you keep to this. You reviewed what my car needed before doing anything I was not aware of. You reviewed what is still covered under my last year of the extended warranty reviewed what my car needed before doing anything I was not aware of. You reviewed what is still covered under my last year of the extended warranty for the next 12 months. One concern, I was called to see how things went and you had to leave a message. I called back but got the operator, I was told the lady who called was out to lunch and would call back when she returns, this was app. 5 days ago. This call back just made me wonder what is going On? More

MOST OF THE PEOPLE I MET THERE WAS GREAT. I CAN ONLY THINK OF 2 THAT WAS BAD ,JASON HAMPTON AND THE YOUNG FINANCE MANAGER WHOSE NAME I FORGOT. JOE GOGUEN WAS GREAT AND GOT ME OUT OF BAD SALE THAT THE F THINK OF 2 THAT WAS BAD ,JASON HAMPTON AND THE YOUNG FINANCE MANAGER WHOSE NAME I FORGOT. JOE GOGUEN WAS GREAT AND GOT ME OUT OF BAD SALE THAT THE FINANCE GUY PUT ME IN . I GOT A $5500 REBATE THAT THE FINANCE GUY PUT ME IN..THE FINANCE GUY COMPLAINED HE HAD $2000 TAKEN OUT OF HIS PAY. I WOULD STILL GO BACK THANKS TO JOE. More

We drive over one hour to have our car serviced at this dealership. It is well worth the drive ten times over. The "dealer" in our town isn't even a consideration......When another outback becomes availa dealership. It is well worth the drive ten times over. The "dealer" in our town isn't even a consideration......When another outback becomes available--we just might purchase a new car-- We gave the service department a 5 but did not work with Caitlin. More

Worked mostly with Rachel and not Caitlin. Overall - this dealership is great. I live in Hernando and drover over an hour to this Dealership. Well worth the drive. this dealership is great. I live in Hernando and drover over an hour to this Dealership. Well worth the drive. More

Rachel Porcelli did a great job in every way! She is knowledgable, efficient and with a good sense of humor. A great experience. Thank you Rachel! knowledgable, efficient and with a good sense of humor. A great experience. Thank you Rachel! More

I have been coming since the purchase of my crosstrek.Always great service from start to finish 5 years on.You guys rock! thank you crosstrek.Always great service from start to finish 5 years on.You guys rock! thank you More

The dealer & staff are wonderful the replacement part from Subaru is junk & broke again. The seat when is in position towards rear on the automatic position hits the rear seat belt on the floor behind d from Subaru is junk & broke again. The seat when is in position towards rear on the automatic position hits the rear seat belt on the floor behind driver seat & either falls off or breaks & hangs loose flops around hunk of junk plastic afraid the cords & wires will get ruined. Please help resolve this problem it's not the dealer or staff problem it's a Subaru design problem. I'm only 5'1" & need seat close to steering wheel to reach the pedals so need have seat back to exit the vehicle. I have many out of town appt's soon what happens if my seat fails to move front or back?????? More

I would give 5 stars but too many employees did not have Masks. Annette at the desk and person greeting us did. A man at the big desk did not. Many employees walking through did not. Sales men did not. Mayb Masks. Annette at the desk and person greeting us did. A man at the big desk did not. Many employees walking through did not. Sales men did not. Maybe half of customers did not have masks. You have the right to require masks at your facility. More

Obviously I must be satisfied since this is my 4th consecutive lease from this dealer. Enough said! I have even recommended your dealership with some of my friends. One of them recently purchased a ca consecutive lease from this dealer. Enough said! I have even recommended your dealership with some of my friends. One of them recently purchased a car there. More

Excellent customer service - focus on hygienic procedures was greatly appreciated. All items covered by service department was reviewed and explained to my complete satisfaction. Although I did not purchas was greatly appreciated. All items covered by service department was reviewed and explained to my complete satisfaction. Although I did not purchase my car at this dealership I do plan to return here for service. More