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Villages Subaru - Service Center

Leesburg, FL

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419 Reviews

419 Reviews of Villages Subaru - Service Center

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September 02, 2020

Excellent service!!! I took my vehicle in because the AC was not working properly. The management approved the work as covered by my warranty even though my warranty had just expired. Thank you very much!! More

by gloritamb15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Koczka, Jay Correa, Jason Wood, Jeremy Lansing
Sep 04, 2020 -

Villages Subaru responded

Glorita, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

September 01, 2020

The Best Subaru Dealer around! We have had Eleven Subaru’s and several dealers around the country and this Dealership is the best. Friendly, Fair and staff is extremely well trained and professional. More

by Garry Domnisse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Porchelli, Jason Wood
Sep 01, 2020 -

Villages Subaru responded

Thank you for allowing us to earn your business Garry. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

Sep 01, 2020 -

Garry Domnisse responded

Thanks for all the hard work your employees put into every day. It shows!

August 28, 2020

My experience was great. I came in because of a nail in my tire. My car was serviced by Will Sharman who kept me informed of what was being done. My car was cleaned and vacuumed before being returned to me More

by jmariamelendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will sharman,Chris Graf
Aug 31, 2020 -

Villages Subaru responded

J Maria, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

August 27, 2020

Excellent service.the twenty five word minimum is Excellent service. the twenty five word minimum is obnoxious. If management wants to know how their employees are doing and does not want to anger More

by MATTHEWS.MTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel ( Service )
Aug 28, 2020 -

Villages Subaru responded

Matthew, thank you for your review & rating. We are glad to hear you had the kind of service we want all of our customers to experience. We are sorry that you could not leave a longer review, however, we are not able to control the minimum word length at this time. Please reach out to our General Manager, Joe Goguen, at 352-435-9350 so that he can learn more about your experience and any further feedback you would like to give. We hope to hear from you soon.

August 27, 2020

It is the best dealership I have ever dealt with over the years everyone is so considerate and kind .employees are top-of-the-line I have never had any issues dealing with this dealership I would highly reco More

by eviewsunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know
Aug 28, 2020 -

Villages Subaru responded

Eviewsunshine, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

August 27, 2020

Omg...happy Alan, love the energy, fast and efficient and thank you so much, also thank you Annett, almost got me to review new car More

by Star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Lile
Aug 28, 2020 -

Villages Subaru responded

Star, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alan & Annette.

August 25, 2020

Not once have I had any problems especially with service. They take care of me each and every time and explain what was done, what might need to be done in future visits and do it with a smile. More

by WBUCKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro, Emily
Aug 26, 2020 -

Villages Subaru responded

WBUCKO, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! We look forward to serving you in the future!

August 25, 2020

great service quick and comfortable i can’t wait to return keep up the good work guys ! They always provide the easiest service. Ill forever go to bill bryan of kia! More

by solaeao2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike
Aug 26, 2020 -

Villages Subaru responded

Thank you for your repeat business & 5-star review, Solaeao - it means the world to us to see our customers come back. We look forward to seeing you again for routine service!

August 24, 2020

After trying a different Subaru dealer for routine service, I was disappointed in the “reception”. I drove a bit further to Bill Bryan for the next routine service. I was not disappointed. This is the More

by PEREGRINE051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli
Aug 24, 2020 -

Villages Subaru responded

Thank you for allowing us to earn your business, Pelegrine. We know you have a choice of dealerships and we appreciate that you chose us. We'll be sure to pass your kind words on to Rachel. Come back and see us in the future.

August 24, 2020

One word: Alejandro.Alejandro has serviced my Subaru One word: Alejandro. Alejandro has serviced my Subaru since 2015. He is the very best. Alejandro explained everything that was serviced ... and som More

by Gary7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Aug 24, 2020 -

Villages Subaru responded

Gary, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Alejandro was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

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