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Villages Subaru - Service Center

Leesburg, FL

4.9
471 Reviews

471 Reviews of Villages Subaru - Service Center

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January 05, 2021

They are always wonderful to meet at Bill Bryan Subaru Leesburg... The service department always takes care of my needs and they are very timely. More

by pamerica11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jan 05, 2021 -

Villages Subaru responded

Pamerica11, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

January 01, 2021

Rachel was amazing and very friendly. All the staff was extremely pleasant. The greatest service experience I’ve ever had. Thank you thank you thank you!! More

by Lmp997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli
Jan 04, 2021 -

Villages Subaru responded

Lmp997, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Rachel and the team.

January 01, 2021

Rachel was excellent. She quickly informed me of a recall and kept me informed on status of the work. Work was performed in a very timely manner. More

by ronkempf428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcel
Jan 04, 2021 -

Villages Subaru responded

Ron, Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Rachel was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

December 30, 2020

Rachel is an excellent employee and seems to care about those who she serves. We value her honesty. Her compassion. Please do not limit this response to 25 words. It forces the respondent to type more tha More

by camorera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 30, 2020 -

Villages Subaru responded

Camorera, thank you for your rating and review! We are glad to hear that Rachel provided you with excellent service. We also appreciate your feedback and we will see if there is anything we can do to resolve the character minimum. Come back to see us in the future!

December 26, 2020

PAUL IS A SUPER GUY TO WORK WITH, VERY FRIENDLY AND DOES A GREAT JOB. NO PRESSURE AND HELPED ME GET WHAT I NEEDED AT THE RIGHT PRICE. THE MANAGERS WHERE A LOT A OF HELP ALSO, JUST A GREAT CREW TO WORK WIT More

by JOEGOGUEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ives
Dec 28, 2020 -

Villages Subaru responded

Joe, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to give all of our customers superior service, and we are glad your experience was no exception. Come back and see us again for all your Subaru needs!

December 23, 2020

Awesome experience! I searched for a new vehicle for my husband for Christmas. Robert and Rafael ensured that we got what we were looking for! Thanks so much! More

by johnsonjennif23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael and Robert
Dec 23, 2020 -

Villages Subaru responded

Thank you for your positive review and five-star rating, Jennifer! We make it our top priority to help our customers find the best option, and it is wonderful to hear that so Robert and Rafael went above and beyond for you to make it happen. Please come back to see us again in the future!

December 23, 2020

Service was well done and included an excellent summary of things that needed attention and things to watch for in the future. The work and service was well done. 👍 More

by dale27
Recommend Dealer
Yes
Employees Worked With
Service Manager
Dec 23, 2020 -

Villages Subaru responded

Thank you for the 5-star rating and review, Dale! We appreciate your business!

December 23, 2020

Service department is Fast and pleasant. They keep you informed about items needed for your car. They provide options for future visits so you can be prepared. More

by tbisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 28, 2020 -

Villages Subaru responded

Tbisson, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

December 22, 2020

They took my vehicle in right away repairs were quickly done .The service agent was great advised me of additional service that needed to be address on my next service visit More

by wmcelroy8315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Grillo, service advisor
Dec 22, 2020 -

Villages Subaru responded

We appreciate your excellent rating! We are always here to bring you quick and efficient service, and glad to hear that you were satisfied with your experience. We look forward to seeing you again!

December 18, 2020

Always polite and pleasant to work & talk with. No need for further comments. A a a a a a a a a a a a More

by mfink1354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t have names
Dec 22, 2020 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

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