881 Reviews of Villages Subaru - Service Center
Summer is & has always been friendly, professional, efficient & knowledgeable. She is a gem in Village Subaru service department. Jason is very understanding, courteous, and extremely patient. He tr efficient & knowledgeable. She is a gem in Village Subaru service department. Jason is very understanding, courteous, and extremely patient. He truly listens & cares & does what is right by his consumers. He will take his time & explain things thoroughly. We totally appreciate him! Village Subaru service department helps us keep the faith in the auto service industry by being honest, thorough & patient & professional. More
Summer is & has always been friendly, professional, & knowledgeable. She is a gem within the Village Subaru office!!! Jason is one of the most understanding, courteous, patient service managers we had e knowledgeable. She is a gem within the Village Subaru office!!! Jason is one of the most understanding, courteous, patient service managers we had ever come across in the auto industry. He truly listens, cares, and does what is right by his consumers. We appreciate him totally!!! Village Subaru Service department helps us keep the faith in the auto service industry by being, honest, & thorough, friendly, & most of all patient. More
Short waiting time while working on my car. Friendly service people and clean waiting area Friendly service people and clean waiting area More
Service Advisor Mike and Service Manager Jason helped us and explained everything necessary to get a replacement Battery that had failed. Great service experience! and explained everything necessary to get a replacement Battery that had failed. Great service experience! More
Great experience! Service Advisor Justin helped us get through the recall process and get us back on the road. Service Manager Jason helped us check the car afterward Service Advisor Justin helped us get through the recall process and get us back on the road. Service Manager Jason helped us check the car afterwards and made sure we were satisfied with the service. More
Best service and best sales team I have ever dealt with for a car. Our new Subaru keeps impressing us for a car. Our new Subaru keeps impressing us More
Everyone was friendly, answered all my questions. Kept me informed about the car. Nice experience but I will add the fact that I have had good service since I purchased my car. Kept me informed about the car. Nice experience but I will add the fact that I have had good service since I purchased my car. More
Prefer Village Subaru over Jenkins in Ocala after having my new Subaru and will resume all future services performed with Village Subaru for both of my Subaru autos my new Subaru and will resume all future services performed with Village Subaru for both of my Subaru autos More
The service manager did not correctly diagnose the issue with my vehicle. My Subaru Forester shut down 15 times at stop lights over 2 years. I wanted the battery changed to the appropriate battery for a veh with my vehicle. My Subaru Forester shut down 15 times at stop lights over 2 years. I wanted the battery changed to the appropriate battery for a vehicle with the start stop feature. I kept getting various, incorrect diagnoses as to why my vehicle was shutting down. It was not until a Subaru Advocate assigned me a case number and had the service department hook my vehicle up to a computer and had me drive my car. Within 5 minutes my vehicle shut down and the person operating the computer found the issue. Because the battery was not accurately diagnosed my disabled husband and I were placed in dangerous situations on the road, I have a valid warranty on my vehicle. I am not pleased with the service I received and in addition, the service manager quit speaking to me, Marcy Basco More