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Villages Subaru

Leesburg, FL

4.7
1,205 Reviews
Villages Subaru is not just your Leesburg Subaru dealership, we also provide a full line of services dedicated to our Florida customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans, Villages Subaru is the smart choice for your automotive needs. Come in and say hi! We're located at 8730 US HWY 441, LEESBURG, FL, near Ocala, Sanford, Orlando, and Mt. Dora. Or, you can give us a call at 352-290-2725.
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8730 U.S. 441

Leesburg, FL

34788

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Showing 1,205 reviews

November 20, 2019

Very personal service I am new to The Villages, so I was unaware of Bill Bryan Subaru service center‘s excellent reputation. Several weeks ago, I was at an early morning m More

by Deraynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosar, 3773
Nov 20, 2019 -

Villages Subaru responded

Thank you for allowing us to earn your business Deraynes. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

November 12, 2019

2019 crosstrex premium sold to us by Garritett w reddish ON october 28 2019.. i took my mother to look at suburas .at biil bryan subaru in leesburgerg .. this was not her her first choice of a new car . b More

by not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARRETT W REDDISH
Nov 13, 2019 -

Villages Subaru responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

October 31, 2019

2nd time as good as the first 2nd vehicle that I have purchased through Subaru because of Jason. treats you right and cares for his customers! thanks again and keep up the good wo More

by kerrisdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Villages Subaru responded

Thank you for your repeat business Kerrisdad - it means the world to us to see our customers come back. We hope you love your new car! We'll be sure to pass your kind words on to Jason. Don't forget to come see us for routine service!

Nov 05, 2019 -

Villages Subaru responded

Thank you for your repeat business Kerrisdad - it means the world to us to see our customers come back. We hope you love your new car! We'll be sure to pass your kind words on to Jason. Don't forget to come see us for routine service!

August 06, 2019

Proverbial "car salesman," hard to believe, trust, sneaky In august 2019, I went in to the BBSubaru hoping to order a new Subaru with certain accessories/options. When the salesman returned, he showed me an o More

by Car-Thor7
Price
Recommend Dealer
No
Employees Worked With
I don't believe any of the employees listed as of early August 2019 were in my tentative order that I withdrew., Jack Koczka, Raymond Gildersleeve
Aug 29, 2019 -

Villages Subaru responded

Car-Thor7, we are sorry to hear about your visit. The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at 352-435-9350 at your earliest convenience.

June 25, 2019

Friendly Environment and Pressure Free Zone We have officially purchased our first Subaru from Paul and it was the best experience I have gone through within a car dealership. We did not feel pr More

by Wanda89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ives
Jun 27, 2019 -

Villages Subaru responded

Thank you, Wanda, for this amazing review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad that Paul and the sales manager were able to help you with that. Come back and see us in the future!

May 29, 2019

Honest and Friendly Every Time We just purchased our second Subaru from Joe and couldn't be happier. Joe is friendly, professional and honest. He will work with you until you are ha More

by CLEIBNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph McCracken
May 30, 2019 -

Villages Subaru responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

April 24, 2019

Worst service ever The head of the financial department JASON Dingleman was the most rude and disrespectful person I have ever dealt with!! He started cursing at us beca More

by Rashad islam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Goguen , Jason Dingman, Paul Ives
Apr 26, 2019 -

Villages Subaru responded

We are sorry to hear about your visit. Your feedback helps us improve our processes and we appreciate you taking the time to leave a review. Please contact our General Manager, Joe Goguen at 352-435-9350 if you wish to discuss this expereince further.

Sep 26, 2020 -

Rashad islam responded

It's been a year and I have not heard any response from this matter, management did not take this matter seriously.

Sep 26, 2020 -

Rashad islam responded

Horrible service, disrespect and humiliation The head of the financial department JASON Dingleman was the most rude and disrespectful person I have ever dealt with!! I went to the dealership to help my father pick out a truck for work, I went out of my way from my medical school classes to help him. My father has picked out a vehicle and I thought it would not be in his best interest to purchase the truck and we should think about it over night and lay out all the pros and cons. Jason was not having that. He ripped up our paperwork in front of us and he started cursing at us because we did not sign on a vehicle that he had got the paperwork ready for, he used very curse word in the book. This started because we wanted to think about a purchase another day. He yelled at us and told us to 'get the xxxx outta his office and store' because we wanted more time to think about a big purchase. He complained that we wasted his time and are not worth his time. This is car dealership and if you want a sale you have to spend time!! Me and my father were very disrespected, humiliated, and belittled by Jason Dingleman. This man does not need to be in this field with such behavior! It incident was by far the worst we have ever encountered.

March 10, 2019

No pressure - informative, creative and friendly sale I am grateful for a truly professional, accommodating and respectful process of finding a vehicle and negotiating the lease’s terms. An outstanding fe More

by Wes Rocki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Koczka
Mar 13, 2019 -

Villages Subaru responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

March 06, 2019

Who closes the deal We just purchased a new Subaru. We would not have had such a good experience without Joe Mac. He absolutely made everything happen to our satisfacti More

by Mainer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McCracken , Jason Dingman, Jack Koczka
Mar 13, 2019 -

Villages Subaru responded

Thank you for your review! We are glad to hear Joe was able to assist you. Please come back and see us in the future!

March 01, 2019

Awesome guy great sales man cares about his customers!! Jason dingham and Joe mac helped me and my fiance find the perfect vehicle. went over and beyond for us great guy will definitely be doing more busine More

by Joshmcmanus0217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph McCracken , Jason Dingman
Mar 06, 2019 -

Villages Subaru responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

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