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Villages Subaru

Leesburg, FL

4.7
1,207 Reviews
Villages Subaru is not just your Leesburg Subaru dealership, we also provide a full line of services dedicated to our Florida customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans, Villages Subaru is the smart choice for your automotive needs. Come in and say hi! We're located at 8730 US HWY 441, LEESBURG, FL, near Ocala, Sanford, Orlando, and Mt. Dora. Or, you can give us a call at 352-290-2725.
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8730 U.S. 441

Leesburg, FL

34788

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Showing 1,207 reviews

September 22, 2020

Best no pressure sales peopleBest service department, Best no pressure sales people Best service department, and friendliest greeters and service staff clean and comfortable facilities and a well kept sn More

by JERRYDBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim lile
Sep 23, 2020 -

Villages Subaru responded

Jerry, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

September 21, 2020

On time, efficient, friendly service! BTW I've never heard of a minimum required for a response. That would seem to be counterproductive to people writing a review ... better a short good one rather th More

by dlahjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Sep 22, 2020 -

Villages Subaru responded

Thank you for your review and 5-star rating! We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

September 17, 2020

Job done on time and completely. This was for a recall on the fuel system. We did have a problem trying to schedule earlier due to miscommunication on scheduler's part. More

by sdhouck41
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie and Alesandro
Sep 18, 2020 -

Villages Subaru responded

Thank you for your review. We are glad to hear you received quick and efficient service, However, we do apologize for your issue with scheduling. We will be sure to pass your feedback to the appropriate party to use as a teaching tool.

September 16, 2020

Easy to make appointments. Very clean, and the employees very friendly and everything is explained to you. We always bring our Subaru there for everything. More

by kofahlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Sep 16, 2020 -

Villages Subaru responded

Thank you for your repeat business Kofahlm - it means the world to us to see our customers come back. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

September 16, 2020

The waiting room was very cold...as it always is. I wore a sweatshirt, and a new customer commented that she sure wished she had a sweatshirt. Another woman came in and put her jacket on immediately. Ad More

by Karen O'Farrell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentleman who checked my vehicle in and then checked me out.
Sep 18, 2020 -

Villages Subaru responded

Thank you for your feedback, Karen, which helps us to improve our processes. We are sorry that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible and apologize that you did not receive the same treatment. Our temperature is set to 73 to be as comfortable as possible. We also have reminded our staff to be more proactive with temperature checks.

September 16, 2020

You Guy'y & Gal's have been wonderful. Special Thank's to Alejandro & his helper that found my bag I left in the loner car & brought it out to me as I pulled in the next morning to pick up. Eileen W More

by MRSJHW
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Sep 18, 2020 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

September 15, 2020

Amazing service and super easy buying process for my first vehicle purchase at a dealership. Knowledgeable, polite, efficient employees who are there to assist at every step. Will be back for my next ve More

by danhilling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Browning, Jason Wood
Sep 16, 2020 -

Villages Subaru responded

Dan, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

September 14, 2020

I have been a.customer at Bryan Kia Dealership for approximately 6 years. The staff members are always pleasant and helpful. Alyssa, who is on maternity leave, has been.my service advisor for years More

by SOYINIAYAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam and Annette.
Sep 14, 2020 -

Villages Subaru responded

Thank you for your repeat business, Soyiniayan - it means the world to us to see our customers come back. We'll be sure to pass your kind words on to the team. We're always here to help you with any of your Subaru needs and look forward to seeing you again in the future.

September 11, 2020

I can’t say enough about Wes Spear and his team at the body shop. They are all Fantastic! I was worried about how to handle getting my car repaired and how it would look when they were finished. Wes and h More

by pabow1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Spear
Sep 14, 2020 -

Villages Subaru responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

September 11, 2020

I decided to try a new service dealer closer to my home and I was not disappointed. Great service, quality, and reasonable prices. I will be back soon for any future maintenance issues. More

by warrior823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Maita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Koczka, Lindsey Browning, Candice Jackson, Jay Correa, Rayna Moses, Saleena Faulkner, Jason Wood, Jeremy Lansing
Sep 14, 2020 -

Villages Subaru responded

Warrior, thank you for your review and 5-star rating. We strive to give every customer the best service experience possible, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

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