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Villages Subaru

Leesburg, FL

4.7
1,210 Reviews
Villages Subaru is not just your Leesburg Subaru dealership, we also provide a full line of services dedicated to our Florida customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans, Villages Subaru is the smart choice for your automotive needs. Come in and say hi! We're located at 8730 US HWY 441, LEESBURG, FL, near Ocala, Sanford, Orlando, and Mt. Dora. Or, you can give us a call at 352-290-2725.
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8730 U.S. 441

Leesburg, FL

34788

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Showing 1,210 reviews

January 09, 2021

Even though I waited until the last week before my time to get the service for my warranty, every person involved was gracious and helpful. More

by gtaylor565656
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
People in service were polite and helpful.
Jan 11, 2021 -

Villages Subaru responded

Thank you for this excellent review and rating, GTaylor! We are glad to hear you had a good experience with our service department and we look forward to seeing you again!

January 07, 2021

Bill Bryant Subaru in Leesburg made me feel special, excellent customer service and my car was ready in the promised time frame, not only that my car was washed before being returned to me. More

by mariq688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario
Jan 11, 2021 -

Villages Subaru responded

Mariq, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

January 07, 2021

Bill Bryan Subaru I Leesburg, is well run organization, the service department is one of the better if not he best, I have seen, they constantly are keeping you informed More

by DACWIK
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager, Tim Rivera
Jan 11, 2021 -

Villages Subaru responded

Dacwik, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 06, 2021

My first experience with service at Subaru was very good with the except of a young girl that completed the intake early that morning. She was young and I took that in to consideration, but I found her unp More

by dstover12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know their names
Jan 08, 2021 -

Villages Subaru responded

Dstover12, we strive to give all of our customers the best experience possible and apologize that you did not receive the same treatment. We have addressed the situation with that particular employee and we are doing more customer service training at our dealership. It is wonderful to hear you received better service when you picked up your vehicle, However, we hope this one experience will not keep you from coming back to see us. We are here to help with any of your Subaru needs.

Jan 10, 2021 -

dstover12 responded

Thank you for your acknowledgement. My son just bought a Outback Subaru last week from you as I enjoy mine so much

Jan 11, 2021 -

Villages Subaru responded

We are so glad to hear that! Enjoy every drive. :)

January 06, 2021

Excellent service I want to keep my response to just two words. I feel as if I am being badgered by insistence on giving 25 words. I am happy; why can’t we leave it at that? I will be more than happy to tal More

by bcsc152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the name of the service writer
Jan 11, 2021 -

Villages Subaru responded

Bcsc, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one. We will also look for ways to improve our surveys and we appreciate the feedback!

January 05, 2021

Rachel and Kyle were great as always! Keep up the good work as always and please give them both A massive raise! Pleas take away the minimum word count on this form also. More

by jeffretey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel and Kyle
Jan 05, 2021 -

Villages Subaru responded

Jeffretey, thank you for your excellent rating and review! We are glad to hear that Rachel and Kyle provided you with superior service. Come back and see us again in the future.

January 05, 2021

They are always wonderful to meet at Bill Bryan Subaru Leesburg... The service department always takes care of my needs and they are very timely. More

by pamerica11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jan 05, 2021 -

Villages Subaru responded

Pamerica11, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

January 05, 2021

Bouts a new Subaru ascent 2021. Robert Treat us very good I went to pick up something after I had bought the car and I got the same type of treatment as the first time. More

by J_Alegre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert M
Jan 06, 2021 -

Villages Subaru responded

J_Alegre, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

January 01, 2021

Rachel was amazing and very friendly. All the staff was extremely pleasant. The greatest service experience I’ve ever had. Thank you thank you thank you!! More

by Lmp997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli
Jan 04, 2021 -

Villages Subaru responded

Lmp997, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Rachel and the team.

January 01, 2021

Rachel was excellent. She quickly informed me of a recall and kept me informed on status of the work. Work was performed in a very timely manner. More

by ronkempf428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcel
Jan 04, 2021 -

Villages Subaru responded

Ron, Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Rachel was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

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