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Villages Subaru

Leesburg, FL

4.7
1,983 Reviews
Villages Subaru is not just your Leesburg Subaru dealership, we also provide a full line of services dedicated to our Florida customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans, Villages Subaru is the smart choice for your automotive needs. Come in and say hi! We're located at 8730 US HWY 441, LEESBURG, FL, near Ocala, Sanford, Orlando, and Mt. Dora. Or, you can give us a call at 352-290-2725.
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8730 U.S. 441

Leesburg, FL

34788

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Showing 1,983 reviews

June 23, 2021

Alejandro and Rachel are always welcoming, friendly, efficient and professional! More

by missgail9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Maita
Jun 24, 2021 -

Villages Subaru responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Alejandro and Rachel were able to give you the customer service we want everyone to experience. We look forward to seeing you again!

June 22, 2021

The young lady who handled my visit was excellent. I came late afternoon the day before my appointment because the engine needed to be cool to facilitate one of the 2 recalls being done for my visit.she quic More

by dempsey.pete
Recommend Dealer
Yes
Employees Worked With
Em or Emily, can’t remember.
Jun 23, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

June 18, 2021

It's all good except for the missing Hot Dogs. Bring back the Hot Dogs. Also, can bring back the popcorn and cookies. Service people are great, but without the Hot Dogs not sure I can continue using B More

by carl22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall name
Jun 21, 2021 -

Villages Subaru responded

Thank you for your 5-star rating of our dealership! Come back and see us again! Maybe we'll have the snacks back by the next time you visit!

June 18, 2021

I brought my car in for oil change and to service front and rear differential. It took about 2 hours. I am very happy with the work. More

by welch7619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton, Jeremy Lansing, Janene Black
Jun 21, 2021 -

Villages Subaru responded

Thank you for your 5-star rating. We strive to give every customer a great experience!

June 16, 2021

Checked out options on internet. Visited dealership and test drove two cars. Chris reviewed options with us and helped us find a very good vehicle in our price range. More

by gramg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Corletta
Jun 16, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Chris!

June 15, 2021

Service writer pleasant. I mentioned that wager fluid icon on and was assured they top off fluids. Icon still on after service, so they had not done this. This was corrected by service writer. Tpms ico More

by patsyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alejandro
Jun 28, 2021 -

Villages Subaru responded

Thank you for sharing your concerns. We hope that you would let us work to solve the concerns you have with your car. Please reach out to our Service Manager, Jason Brown, at 888-684-1619.

June 14, 2021

Ordered a car, was told 5-8 weeks, it took 5 months. They forgot to add one of the options I picked, gave me half the KBB value of my trade, did some shady stuff to boost their sales of star link, and on and More

by alfred.compton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lindsey Browning
Jun 28, 2021 -

Villages Subaru responded

We are sorry for the long delay on getting your car ordered. As you might have heard all car factories are struggling to product the cars at the rate of customer demand due to the shortage of microchips required to build cars. We strive to give the best trade value with all our customers, sometimes condition and required parts replacement might have an effect on the value.

June 12, 2021

It took 3 hours for the actual purchase of the car. This time did not include test drives, negotiations or selection of Forester model, color or accessories. No one told us why there was a delay but after More

by BRROWEN
Recommend Dealer
No
Employees Worked With
Joshua, Kathy, Jeremy Lansing
Jun 28, 2021 -

Villages Subaru responded

Thank you for voicing your concerns about how long it took to buy the car. We will work to refine the process in order to reduce the time it takes to handle everything. We are also in the process of hiring more people. We hope you enjoy your new car.

June 12, 2021

I came in for regular service. It all went well. Each vehicle was rotated in per appt or walk-in. I watched from outside. Well done. More

by pkhinchberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton, Brent Moake, Lindsey Browning, Tyler Torres, Kathleen Maita, Jeremy Lansing, Janene Black, Lee Weith
Jun 14, 2021 -

Villages Subaru responded

Thank you for your rating! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

June 10, 2021

Rachel Porcelli is such an asset to your service department. Rachel is professional, helpful and friendly. Rachel keeps us going back to Bill Bryan, along with the service technicians. More

by cruzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli
Jun 11, 2021 -

Villages Subaru responded

Thank you for your repeat business - it means the world to us to see our customers come back. We'll be sure to pass your kind words on to Rachel!

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