Villages Subaru

Excellent car buying experience! We recently leased a Subaru Forester 2017 from this dealership. We came in with high hopes and a tight budget to Joe McCraken and were not disappoint We recently leased a Subaru Forester 2017 from this dealership. We came in with high hopes and a tight budget to Joe McCraken and were not disappointed. Joe worked with us on two occasions and the managers at the dealership showing us a multitude of options leasing vs buying. They never lost patience and took their time and understood our situation. They encouraged us to test drive more than one car and also gave us time and space to talk as a family when making the decision. When we came back Joe was going home and went the extra mile to stay and we were able to drive the car home that night thanks to Joe's diliigent efforts and the manager working with us. Everyone at this dealership is very helpful, kind, friendly, courteous and knowledgeable including Alex and Michelle. More

Fast and easy very helpful They worked with me on my trade in value and made getting my new one easy . Without any pressuring to buy a car I didn't want. They worked with me on my trade in value and made getting my new one easy . Without any pressuring to buy a car I didn't want. More

Very Nice Service I just came in to get coins, talked to Hannah, she was very nice and helpful. Will return to buy from her in the future. I just came in to get coins, talked to Hannah, she was very nice and helpful. Will return to buy from her in the future. More

Very Pleasant Experience Our salesman Navar was very knowledgeable about the car we looked at. We did not feel rushed or pressured to make a decision. He did everything he sai Our salesman Navar was very knowledgeable about the car we looked at. We did not feel rushed or pressured to make a decision. He did everything he said he would. All employees we had contact with were helpful. More

Typical Dealership Mentality - Dishonest and Shiesty I apologize in advance, as this review goes against all the (likely) paid reviews you're going to read. I found a very nice car listed for a decen I apologize in advance, as this review goes against all the (likely) paid reviews you're going to read. I found a very nice car listed for a decent price, reached out, and worked with the dealership to arrange a deal with trade. I'm already financed, so it should have been a pretty painless process. Which I will admit, it was going very smoothly until I received an email from the dealership stating "Good news! We just lowered the price!". When I replied to the email asking the price, I was told it was an error and don't worry about it. When I check the website, the vehicle is listed for $100 lower than the NEGOTIATED price. They made weak attempts to convince me that my price was the best deal they could do, they're giving it away, blah blah blah. I understand their intent is to take as much money from me as possible, but to blatantly think I'm an idiot, and to tell me how great of a deal I'm getting is just disrespectful. Buyer beware. When buying a car from them, wait a week or two and see if they magically lower the price on their website. This is the most difficult experience I've had trying to purchase a vehicle -- and I'm already financed! Check in hand. Note: Clearly I did not purchase a vehicle from this stereotypical salespeople More

Best Car buying experience ever!!! We have purchased many vehicles in our lifetime. Quashawn Mickle made this experience by far the best ever. I have never met a salesperson that thorou We have purchased many vehicles in our lifetime. Quashawn Mickle made this experience by far the best ever. I have never met a salesperson that thoroughly knows his products like Quashaun. He is very professional answered every question without hesitation and made this a very pleasant experience. Beside Shaun every person we met on the Bill Bryan staff was fantastic. We feel the entire staff went out of their way to make this a very pleasant experience. We are looking forward to driving our new Legacy and doing business in the future. More

Informed,Helpful,Joy "Joe Mac" in sales ask good questions to find my needs, to be sure I was fulfilling my needs and always with a little humor that made the complete pro "Joe Mac" in sales ask good questions to find my needs, to be sure I was fulfilling my needs and always with a little humor that made the complete process of buying of a new and different car a joy. "Michelle" was so helpful and informative with the cancelation of extra coverage I had with my trade in. More

Pretty Prettaay Prettaaaaay Good I felt that everyone in the car buying experience went above and beyond what they had to do. I went in for a routine service and ended up walking out I felt that everyone in the car buying experience went above and beyond what they had to do. I went in for a routine service and ended up walking out with an amazing BRAND NEW car for the same price we were paying for our old car. More

Excellent customer service, great product knowledge and very friendly I came in looking for a new car definitely wanted a Subaru since I heard good things about customer service, great product knowledge and very friendly I came in looking for a new car definitely wanted a Subaru since I heard good things about them being dependable and they were able to really help out showing me the different models and telling me about each and taking me on a test drive. More

q.mickle a very very good sales man is quashaun mickle. polite aslo gives very good details about cars, has knowledge truthful about his advice he gives to his a very very good sales man is quashaun mickle. polite aslo gives very good details about cars, has knowledge truthful about his advice he gives to his clients!. and for that my vote goes to him. j.lombardi More