Village Volkswagen of Chattanooga

Buying a car the fun way! Buying a car can be intimidating which is why I would recommend Village Volkswagen of Chattanooga. The environment is quirky and fun with just the rig Buying a car can be intimidating which is why I would recommend Village Volkswagen of Chattanooga. The environment is quirky and fun with just the right amount of lifestyle accents to get you excited about buying a new vehicle. And the crew there is even greater. Super helpful and very respectful. They really seem to care about finding the perfect car for you: budget, fit, style, and compatibility. Upon entering, Justin Quillen met my dad and me with collected excitement. He seemed to be the perfect person to talk to about the buying process and he helped me discover a perfect fit for me. He was able to quickly pick up on finding a vehicle that supported both my outdoor adventurous-lifetsyle with my long-commute and economic concern. Once I fell in love with the Jetta TDI, Justin found was able to find the perfect one that matched all my requirements. He offered to drive it down the very next day and within a few hours I received my 2015 red Jetta TDI! And Robert at F&I was great as well. I felt comfortable and well informed about all my options. He worked with me on what I felt comfortable with regarding payment; which sealed everything up with great satisfaction. Thank you Village of Chattanooga! More

The best I have been dealing with salesman for over 40 years. Scott Hile is by far the best. He helps you consider all your options. He makes you feel like you I have been dealing with salesman for over 40 years. Scott Hile is by far the best. He helps you consider all your options. He makes you feel like you made the best choice. More

Great dealership! Eager to meet our needs. Great pricing. Scott Hile was a great salesperson. The car was exactly what we were looking for. Made financing great with a Eager to meet our needs. Great pricing. Scott Hile was a great salesperson. The car was exactly what we were looking for. Made financing great with a low interest rate. More

Excellent Customer Service I contacted Jeremy Holsomback because of an issue I ran into with corporate and my 2011 Tiguan. What started out as a horrible interaction with corpor I contacted Jeremy Holsomback because of an issue I ran into with corporate and my 2011 Tiguan. What started out as a horrible interaction with corporate, all changed when I came into Village Volkswagen. Ive always had my Tiguan serviced there but never purchased a vehicle there. Scott Hile helped me decide between a Jetta and Passat and did so without pressuring me. I hate feeling pressured when I'm spending this amount of money. He went over every feature of my new Jetta and rode along on the test drive to go over everything. He stayed in constant communication with me and helped answer all of my questions. He actually called me over a month after I bought just to make sure everything was still going well and to see if I needed anything. I will go back to Scott and Jeremy next time! More

Great as always! This is about the 5th VW that I have gotten. The folks at VW have always been great to work with. I told Scott what I wanted and he had the car all This is about the 5th VW that I have gotten. The folks at VW have always been great to work with. I told Scott what I wanted and he had the car all prepared and ready for me. Most the paperwork was also ready for me to sign. More

First Class Dealership We visited Village Volkswagen looking for a fun car for my wife. She had previously owned a VW Beetle and loved it, but we stopped to drive a Mini Coo We visited Village Volkswagen looking for a fun car for my wife. She had previously owned a VW Beetle and loved it, but we stopped to drive a Mini Cooper that was on the used car line. After the test drive we decided the Mini was too mini, and a black Beetle had caught my wife's eye. We test drove the Beetle and my wife fell in love with the car. Even though we were looking for a used fun car Scott Hile and Jeremy Holsomback went above and beyond to put the very best deal together for us! What and easy relaxed purchase, no high pressure whatsoever. Scott was very knowledgeable of the Beetle and went over every feature of the car with my wife, then called later to follow up to make sure we were pleased with everything. Jeremy took the time to come out and inspect the car after the detail department had it cleaned and ready for delivery, I have never had a GM to offer that kind of personal service. I highly recommend visiting Village VW before you purchase your next car. Great Folks! More

Great Experience We felt very welcome, Justin went above and beyond to make us feel at home. I can call on him if I need anything else,he is there to help me, I called We felt very welcome, Justin went above and beyond to make us feel at home. I can call on him if I need anything else,he is there to help me, I called him the other day to help me hook my new phone up, he told me to come on down, when I got there I called him to come out to me so I didn't have to get !y grandkids out of the car. I have recommended him to friends. More

High Quality Customer Service "Smitty" is a one of a kind car salesman. He provided an extraordinary high level of customer customer from the second walked into the door. Smitty go "Smitty" is a one of a kind car salesman. He provided an extraordinary high level of customer customer from the second walked into the door. Smitty goes above and beyond the call of duty to ensure his customers are completely satisfied with their product and truly believes in the product he is selling. His relaxed and no pressure demeanor gives the customer a truly relaxed and non-threatening environment. It took me a week or so but i finally decided on a black Jetta sport. It was the perfect fit for me.If you are searching for a new car I highly recommend you inquire Smitty to assist you with your next car purchase. I guarantee you will be nothing but pleased! More

Ask for Smitty, get great service This was my 5th VW over many years and when I walked through the door looking for a TDI, I met Smitty. He's a career VW sales professional (>15 years This was my 5th VW over many years and when I walked through the door looking for a TDI, I met Smitty. He's a career VW sales professional (>15 years) and knows his stuff. He didn't waste my time, and I quickly found a vehicle that suited my needs (2015 Golf SportWagen S). Village VW is an awesome dealer. Their waiting lounge is well appointed and they have complimentary bottle water and sodas, as well as cookies while you wait. If you have young children there is also a dedicated play room. Village's service capacity was recently increased, adding an additional shop with quite a few vehicle bays. I'm guessing due to the proximity to the VW Chattanooga plant, they get plenty of VW Employee vehicles for service. Village offers a very well executed online appointment feature. Once your vehicle is loaded into the system, you can choose the day and time of your service, and pick specific services. You get an email reminder, as well as a phone call the day before your service to remind you. I would highly recommend Village VW to anyone shopping for a VW. And if Audi is your thing, stop by Audi of Chattanooga (their sister store) right next door and ask for John (another career sales professional). More

Smitty is the guy to ask for! Tom "Smitty" Smith is the guy to ask for when you get your next car, at Village Volkswagen. We've worked with Smitty for years and bought several cars Tom "Smitty" Smith is the guy to ask for when you get your next car, at Village Volkswagen. We've worked with Smitty for years and bought several cars for our radio ministry from him and Village VW. He has great product knowledge and always greets you with a smile. In addition to the great experience you'll have with him, the entire team goes out of their way to take care of their customers. More