Village Toyota - Service Center

No Attention to Detail? I'm an Oil and Filter DIY guy! My only experience is recall maintenance. First recall was for a Toyota Brake issue. When I arrived home and popped the I'm an Oil and Filter DIY guy! My only experience is recall maintenance. First recall was for a Toyota Brake issue. When I arrived home and popped the hood I found 3 test fittings left on the windshield cowl near the master brake cylinder. I did make a trip back to return these tools. (No issue with work done!) My most recent visit required a cracked dashboard replacement. Although the car does look new again with a brand new dash I did find a washer trim screw missing along the Glove Box trim under the dash. An aftermarket power cable running under my passenger side windshield post trim was ti-wrapped under the dash during this work. At least they left the cable!! When I arrived home I had to remove the glove box so I could rerun this cable back up the post to my radar detector on the visor. This is when I found the missing screw. Today I proceeded to do my regular 5000 mile oil and filter change myself. When I popped the hood to replace my air filter one of the three clips that hold the air cleaner cover closed was missing. Knowing I was the last one under my hood the mechanic did need to disconnect my positive battery cable for dash replacement as I had to reset my clock. Their multi-point inspection program does require popping open the air cleaner cover to check the air filter. I must assume this is when retainer clip snapped off. I decided to remove my battery and look around and sure enough I found the missing clip under the battery and was able to reinstall it back on the air cleaner housing. This is why I have always tried to do my own routine maintenance over the years as no one cares about your car like you do!!!!! More

Service Dept. experience Debbie Henry always makes a scheduled service maintenance appointment comfortable, concise, and completely satisfactory. She's great at what she does Debbie Henry always makes a scheduled service maintenance appointment comfortable, concise, and completely satisfactory. She's great at what she does and she helps you to understand every detail of the experience. I highly and gladly recommend her to anyone who wishes to have their vehicle serviced by a true professional. More

customer service Village Toyota has the best customer service out of all the dealerships in citrus county, I recommend that you try them out you wont be disappointed. Village Toyota has the best customer service out of all the dealerships in citrus county, I recommend that you try them out you wont be disappointed. More

Toyota Service Appreciated the fast and courteous service by Robert Romero. He epitomizes the excellence that Village has earned. I have been a customer of village f Appreciated the fast and courteous service by Robert Romero. He epitomizes the excellence that Village has earned. I have been a customer of village for many years. More

Excellent customer service. Being from out of state it is unusual to expect great service when we won't be a regular customer however from the moment I entered the dealership I w Being from out of state it is unusual to expect great service when we won't be a regular customer however from the moment I entered the dealership I was treated like a valued customer! Richard Kolongowski was extremely professional and very easy to deal with. My experience was pleasant. More

Found & fixed the problem Tiffany Buehrig was the person who took care of my Mother and helped her get her car diagnosed & repaired in a few hours. Helped her with locating loc Tiffany Buehrig was the person who took care of my Mother and helped her get her car diagnosed & repaired in a few hours. Helped her with locating local brand parts quickly instead of waiting for more costly factory parts that would have taken a day or two. Also gave her coupon for discount of part from local supplier to help keep cost down. More

great customer service Always feel like everyone cares rather I'm there on not. Always great service. Have bought my last two cars there and will by next ok be there. Michae Always feel like everyone cares rather I'm there on not. Always great service. Have bought my last two cars there and will by next ok be there. Michael Ketchum is my sales person and always goes the extra mile when assisting all customers that come in. Thank everyone at Toytoa for a great job. More

David Becwar is the best, David Becwar is always ready to assist and advise. Trust what he recommends is required based on all service recommended and performed for past 10 David Becwar is always ready to assist and advise. Trust what he recommends is required based on all service recommended and performed for past 10 years. Never had any car issues and travel at least 20,000 miles a year in our vehicle. Road trips to grandchildren require 1800 mile round trip long week-end. More

Maintaince Robert Romero was very helpful and very inform able about my service.went over everything that was done to my vehicle and made another appointment for Robert Romero was very helpful and very inform able about my service.went over everything that was done to my vehicle and made another appointment for me. More

Door package add on to a new purchase. I had the pleasure of dealing with Debbie Henry, for the first time. She was caring and demonstrated excellent people contact. She kept in telep I had the pleasure of dealing with Debbie Henry, for the first time. She was caring and demonstrated excellent people contact. She kept in telephone contact with me regarding the replacement of a driver side window. This minimized a 23 mile travel and wait time at Village. Debbie is an asset to the Village team. Tony Chiusa More