612 Reviews of Village Toyota - Service Center
Sservice As usual I was very pleased with the service. David Becwar is an outstanding communicator with whom I have the utmost confidence, in fact, he is the r As usual I was very pleased with the service. David Becwar is an outstanding communicator with whom I have the utmost confidence, in fact, he is the reason that I come to Village Toyota! More
AWESOME Dealership Excellent service. David Becwar, is the one I always go to because he treats me as a personal member of his family. A Great Asset to this dealership. Excellent service. David Becwar, is the one I always go to because he treats me as a personal member of his family. A Great Asset to this dealership. Thank you David. Gene Charette More
Prompt service! Service is excellent, Debbie Henry is a great service writer. While waiting for my truck to be serviced, I watched Debbie taking care of other custom Service is excellent, Debbie Henry is a great service writer. While waiting for my truck to be serviced, I watched Debbie taking care of other customers. She is very courteous and knowledgeable. She keeps customers informed what's going on with their vehicle. I find that important. Thank you Debbie! More
No Attention to Detail? I'm an Oil and Filter DIY guy! My only experience is recall maintenance. First recall was for a Toyota Brake issue. When I arrived home and popped the I'm an Oil and Filter DIY guy! My only experience is recall maintenance. First recall was for a Toyota Brake issue. When I arrived home and popped the hood I found 3 test fittings left on the windshield cowl near the master brake cylinder. I did make a trip back to return these tools. (No issue with work done!) My most recent visit required a cracked dashboard replacement. Although the car does look new again with a brand new dash I did find a washer trim screw missing along the Glove Box trim under the dash. An aftermarket power cable running under my passenger side windshield post trim was ti-wrapped under the dash during this work. At least they left the cable!! When I arrived home I had to remove the glove box so I could rerun this cable back up the post to my radar detector on the visor. This is when I found the missing screw. Today I proceeded to do my regular 5000 mile oil and filter change myself. When I popped the hood to replace my air filter one of the three clips that hold the air cleaner cover closed was missing. Knowing I was the last one under my hood the mechanic did need to disconnect my positive battery cable for dash replacement as I had to reset my clock. Their multi-point inspection program does require popping open the air cleaner cover to check the air filter. I must assume this is when retainer clip snapped off. I decided to remove my battery and look around and sure enough I found the missing clip under the battery and was able to reinstall it back on the air cleaner housing. This is why I have always tried to do my own routine maintenance over the years as no one cares about your car like you do!!!!! More
Service Dept. experience Debbie Henry always makes a scheduled service maintenance appointment comfortable, concise, and completely satisfactory. She's great at what she does Debbie Henry always makes a scheduled service maintenance appointment comfortable, concise, and completely satisfactory. She's great at what she does and she helps you to understand every detail of the experience. I highly and gladly recommend her to anyone who wishes to have their vehicle serviced by a true professional. More
customer service Village Toyota has the best customer service out of all the dealerships in citrus county, I recommend that you try them out you wont be disappointed. Village Toyota has the best customer service out of all the dealerships in citrus county, I recommend that you try them out you wont be disappointed. More
Toyota Service Appreciated the fast and courteous service by Robert Romero. He epitomizes the excellence that Village has earned. I have been a customer of village f Appreciated the fast and courteous service by Robert Romero. He epitomizes the excellence that Village has earned. I have been a customer of village for many years. More
Excellent customer service. Being from out of state it is unusual to expect great service when we won't be a regular customer however from the moment I entered the dealership I w Being from out of state it is unusual to expect great service when we won't be a regular customer however from the moment I entered the dealership I was treated like a valued customer! Richard Kolongowski was extremely professional and very easy to deal with. My experience was pleasant. More
Found & fixed the problem Tiffany Buehrig was the person who took care of my Mother and helped her get her car diagnosed & repaired in a few hours. Helped her with locating loc Tiffany Buehrig was the person who took care of my Mother and helped her get her car diagnosed & repaired in a few hours. Helped her with locating local brand parts quickly instead of waiting for more costly factory parts that would have taken a day or two. Also gave her coupon for discount of part from local supplier to help keep cost down. More
great customer service Always feel like everyone cares rather I'm there on not. Always great service. Have bought my last two cars there and will by next ok be there. Michae Always feel like everyone cares rather I'm there on not. Always great service. Have bought my last two cars there and will by next ok be there. Michael Ketchum is my sales person and always goes the extra mile when assisting all customers that come in. Thank everyone at Toytoa for a great job. More